Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Rafael was a great salesman but an even better service ambassador on all Srvice issues and even follows up to this be sure I’m taking advantage of all the benefits I’m entitled to. ambassador on all Srvice issues and even follows up to this be sure I’m taking advantage of all the benefits I’m entitled to. More
I had an awful experience at the criswell Nissan today, the wait time was way to long for a annual oil change. Wanted to charge me 45.00 to plug my tire. the wait time was way to long for a annual oil change. Wanted to charge me 45.00 to plug my tire. More
Great,productive Chris sommer was very kind especially In hard moments. Including the productive management had made us more comfortable and confident in the area of Chris sommer was very kind especially In hard moments. Including the productive management had made us more comfortable and confident in the area of Nissan. More
Someone needs to show Mike Hernandez how to provide good customer service. We were excited to look for a new vehicle, but when it was time to deal with him, he made us feel as if he wasn’t interested in hel customer service. We were excited to look for a new vehicle, but when it was time to deal with him, he made us feel as if he wasn’t interested in helping us with our purchase and had a very arrogant attitude. He seemed bothered when asked to break down the final price of the vehicle because the numbers didn’t make sense and we were right. He didn’t even know how to explain the numbers and tried to talk about something else that’s when we decided to leave. Customers should feel welcomed and be treated with respect. After all, we’re the ones who keep you in business. More
Mr Rafael goes over and beyond customer satisfaction . His product knowledge is good. Commitment to work is great and service with smile. Be back soon His product knowledge is good. Commitment to work is great and service with smile. Be back soon More
The sales person never gave me a new vehicle price insists on bringing my car first To trade in, others dealers send me price first. insists on bringing my car first To trade in, others dealers send me price first. More
I would recommend working with Danny Nguyen. He has a low pressure approach and was very responsive to my inquiries during the test drive and purchasing process. low pressure approach and was very responsive to my inquiries during the test drive and purchasing process. More
I dealt with Gene Lopez on two separate occasions, both times there were zero issues or concerns. Gene showed my wife & father both the utmost courtesy and respect and made their purchasing as smooth an ex times there were zero issues or concerns. Gene showed my wife & father both the utmost courtesy and respect and made their purchasing as smooth an experience as any. I would recommend anyone wanting a new vehicle, to get in touch with Gene! More
Excellent customer service Rafael is an excellent sales associate, tending to everything I needed before, during, and after my sale when through, even on his days off. Dealershi Rafael is an excellent sales associate, tending to everything I needed before, during, and after my sale when through, even on his days off. Dealership staff is honest and straightforward. I would highly recommend going to see Rafael at Criswell Nissan. More
Great Salesperson This is the 2nd car that I bought off of Rafael. He is honest, hard working, and bends over backwards to make you happy. I highly recommend him. This is the 2nd car that I bought off of Rafael. He is honest, hard working, and bends over backwards to make you happy. I highly recommend him. More