Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Rafael was great to work with! I negotiated the entire deal over the phone, mainly texts, including the trade in. Driving from an hour away I was fearful of the bait and switch or for lowering the agreed deal over the phone, mainly texts, including the trade in. Driving from an hour away I was fearful of the bait and switch or for lowering the agreed upon amount for the trade in once I arrived. Neither was the case. Every word he said was true and the process took a little over an hour from the time I arrived to driving away. Rafael seems to genuinely care which can be a hard trait to find. Thanks again!! More
Great service! This was my first experience with purchasing a vehicle at a dealership. After communicating with Rafael on the Criswell Nissan website, he was very ki This was my first experience with purchasing a vehicle at a dealership. After communicating with Rafael on the Criswell Nissan website, he was very kind and willing to meet with me and allow me to test drive the vehicle. It was a perfect match, and he made the whole process very smooth. I highly recommend working with him, because he was very nice, and understanding. He was also a great conservationist and I believe that these qualities are important for a new car buyer to be comfortable in such a new environment and with a new experience. Thank you Rafael for a great experience, and I super happy with my new car and I can't wait to drive it some more! I would also like to thank James Cook III for his exceptional service. He was very nice and he also made the process very smooth!! Thank you. More
Danny is a fantastic salesman: honest, considerate, knowledgeable. We have purchased three cars from him at the Germantown dealership and plan on coming to him for our future needs as well. knowledgeable. We have purchased three cars from him at the Germantown dealership and plan on coming to him for our future needs as well. More
The buying experience was great, unlike most other dealerships that I interacted with. They were transparent and there were no pressure tactics. Rafael Maldonado was very helpful, courteous and prompt dealerships that I interacted with. They were transparent and there were no pressure tactics. Rafael Maldonado was very helpful, courteous and prompt in his dealings. Would recommend him and Criswell to anyone looking to buy a Nissan. More
I was very informed about the vehicle that I purchased. Kevin is a very professional guy that made sure that our needs was met, throughout this process. James the manager on duty at that time was also ver Kevin is a very professional guy that made sure that our needs was met, throughout this process. James the manager on duty at that time was also very professional and also made this purchase go very quickly. Thanks guys! I will definitely come back for my next vehicle! More
Stephen provided me with the smoothest car buying experience possible. It was my first time buying a car from a dealership and I was scared at first. But Stephen helped me pick the perfect car for me experience possible. It was my first time buying a car from a dealership and I was scared at first. But Stephen helped me pick the perfect car for me got me a monthly payment that worked with my budget and left me smiling as I drove home in my new car!!! 100% customer satisfaction More
Best customer-always first services Rafael was one of the best salesmen I have met. He attentively listened to my needs and offered his candid advices. He was so knowledgable about all N Rafael was one of the best salesmen I have met. He attentively listened to my needs and offered his candid advices. He was so knowledgable about all Nissan products and patiently explained me all the functions of the new cars I was interested in, which encouraged me willingly to stay longer with him to listen to him. He was courteous and thoughtful. I really like his outstanding services and his team - his manager Peter Sorice. I would highly recommend his team to my friends and to anyone who wants to buy a Nissan car. More
The whole team at criswell is top notch very professional and kind will be back, and the best part was the whole process only took 1 hour and kind will be back, and the best part was the whole process only took 1 hour More
Had a great experience from start to finish. Kevin, Peter, Gene and Mike all went above and beyond to ensure a total satisfying experience. Kudos!!! Peter, Gene and Mike all went above and beyond to ensure a total satisfying experience. Kudos!!! More