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Criswell Nissan

Germantown, MD

4.5
910 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 910 reviews

July 17, 2020

Rafael was great to work with! I negotiated the entire deal over the phone, mainly texts, including the trade in. Driving from an hour away I was fearful of the bait and switch or for lowering the agreed More

by Theodore.feller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, James Cook III
Jul 20, 2020 -

Criswell Nissan responded

Thanks for choosing Criswell Nissan for your recent vehicle purchase! It's rewarding to know that Rafael exceeded your expectations and delivered a remarkable car buying event from start to finish. Don't hesitate to reach out if we can be of further service.

Jul 20, 2020 -

Criswell Nissan responded

Thanks for choosing Criswell Nissan for your recent vehicle purchase! It's rewarding to know that Rafael exceeded your expectations and delivered a remarkable car buying event from start to finish. Don't hesitate to reach out if we can be of further service.

May 14, 2020

Great service! This was my first experience with purchasing a vehicle at a dealership. After communicating with Rafael on the Criswell Nissan website, he was very ki More

by Dalanda D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, James Cook III
May 15, 2020 -

Criswell Nissan responded

We're so happy to see that you enjoyed a pleasant car buying experience while working with Rafael! We appreciate your business and these kind comments. Enjoy driving your new car!

May 07, 2020

Danny is a fantastic salesman: honest, considerate, knowledgeable. We have purchased three cars from him at the Germantown dealership and plan on coming to him for our future needs as well. More

by PiaY
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen Le
Jun 08, 2020 -

Criswell Nissan responded

Thanks for sharing this positive review! We're happy to know that you were pleased with your car buying experience at Criswell and look forward to continuing to work with you on any other automotive needs.

March 24, 2020

The buying experience was great, unlike most other dealerships that I interacted with. They were transparent and there were no pressure tactics. Rafael Maldonado was very helpful, courteous and prompt More

by sridhar
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, James Cook III, Peter Sorice
Mar 26, 2020 -

Criswell Nissan responded

It's wonderful to see that you were completely satisfied with the exceptional car buying experience Rafael provided at Criswell Nissan! We value your business and truly appreciate this great review.

March 09, 2020

I was very informed about the vehicle that I purchased. Kevin is a very professional guy that made sure that our needs was met, throughout this process. James the manager on duty at that time was also ver More

by deebos34
Recommend Dealer
Yes
Employees Worked With
James Cook III, Kevin Daniels
Mar 12, 2020 -

Criswell Nissan responded

It's great to see that you were completely satisfied with the excellent customer service our staff provided throughout your purchasing process. We value your business and look forward to the next opportunity to work with you.

February 29, 2020

Stephen provided me with the smoothest car buying experience possible. It was my first time buying a car from a dealership and I was scared at first. But Stephen helped me pick the perfect car for me More

by MattM
Recommend Dealer
Yes
Employees Worked With
Stephen Caruso
Mar 01, 2020 -

Criswell Nissan responded

We're so happy that Stephen provided an exceptional new car buying experience. Our staff is always happy to answer any questions while providing details about the great features available on our outstanding selection of vehicles. We hope you enjoy your new vehicle from Criswell!

February 24, 2020

Best customer-always first services Rafael was one of the best salesmen I have met. He attentively listened to my needs and offered his candid advices. He was so knowledgable about all N More

by Ella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, Peter Sorice
Feb 25, 2020 -

Criswell Nissan responded

It's fantastic to know that our courteous and knowledgeable team delivered a first-class car buying event at Criswell. We sincerely value the chance to work with you and truly appreciate the recommendations. Don't hesitate to reach out to us if you have additional questions as you get used to the awesome features of your new Nissan.

February 13, 2020

The whole team at criswell is top notch very professional and kind will be back, and the best part was the whole process only took 1 hour More

by JonathanNader
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, Mike Hernandez, Peter Sorice
Feb 13, 2020 -

Criswell Nissan responded

We're happy to have provided such a remarkable experience at Criswell and look forward to your next visit with us!

February 11, 2020

Had a great experience from start to finish. Kevin, Peter, Gene and Mike all went above and beyond to ensure a total satisfying experience. Kudos!!! More

by godello
Recommend Dealer
Yes
Employees Worked With
Gene Lopez, Mike Hernandez, Peter Sorice, Kevin Daniels
Feb 12, 2020 -

Criswell Nissan responded

Thank you for sharing these positive comments about your recent experience at Criswell! It's rewarding to know that our staff provided remarkable customer service. We look forward to the next opportunity to work with you!

February 01, 2020

Juan is very knowledgeable and very helpful on what my car maintenance needs make sure when you come here on this location look for him. More

by m_a_t_a_a_c
Recommend Dealer
Yes
Employees Worked With
Juan Sessarego
Feb 04, 2020 -

Criswell Nissan responded

It's great to see you can depend on Juan to provide the service your vehicle needs to stay well maintained and in great running condition! Thanks for choosing Criswell and for taking the time to recognize the efforts of our staff. We look forward to seeing you soon!

Feb 04, 2020 -

Criswell Nissan responded

It's great to see you can depend on Juan to provide the service your vehicle needs to stay well maintained and in great running condition! Thanks for choosing Criswell and for taking the time to recognize the efforts of our staff. We look forward to seeing you soon!

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