Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I had a wonderful experience with Rafael!! The team was great as well we were there way past closing(due to my work schedule)I apologized they were 💯 percent understanding . They made sure they ste great as well we were there way past closing(due to my work schedule)I apologized they were 💯 percent understanding . They made sure they stepped me through everything And made sure all my questions were answered. Rafael really cared in making sure I was satisfied and so did Pete! Thankyou Criswell Nissan!!!!! I will recommend to everyone in the future!!!!!(Thankyou again for taking care of my needs even though I could not make it to your store late, you made my day and family’s day!!) More
Good experience. Liked the car and service on a Sunday. Easy to evaluate and deal with. Happy with the 2012 Sorento purchase.. Thank you. Rafael Easy to evaluate and deal with. Happy with the 2012 Sorento purchase.. Thank you. Rafael More
Best Experience yet by Marshall Nickleberry. He was extremely nice, had quick responses, gave me exactly what I wanted. He has helped me in ways no other dealer has and I’m so grateful I came here and extremely nice, had quick responses, gave me exactly what I wanted. He has helped me in ways no other dealer has and I’m so grateful I came here and was helped by Marshall.....HE NEEDS A PROMOTION OR SOMETHING !!!!!!!!! More
completely awesome experience. Internet search lead me to Criswell Nissan. The dealership is 150 miles from my home. Rafael in sales contacted and followed up with me in a very transparent and professional m Criswell Nissan. The dealership is 150 miles from my home. Rafael in sales contacted and followed up with me in a very transparent and professional manner. All preliminary issues were handled prior to my appointment. I was greeted as soon as I pulled into their absolutely gorgeous facility. Walked in and was greeted by a pleasant gentleman at the front desk. Turns out he's the general manager. Gene Lopez treated me as an old friend, Rafael provided me with all the needed information on my intended purchase. My 18 year old trade was evaluated fairly. Options were presented counter was accepted. Off I went to James in finance. Transparent and honest. From start to finish best automotive purchase experience that I've had. How do you give more than 5 stars. More
The best dealership in town! Great experience, they took care of me and put me in a new 2020 lease!!! Recommend Marshall and the whole team!!! care of me and put me in a new 2020 lease!!! Recommend Marshall and the whole team!!! More
"Best Experience Every" My husband and I only drive Toyota, Lexus and Jeep Cherokee nothing outside of these three type of vehicle. Mr. Cook response to my on line applicatio My husband and I only drive Toyota, Lexus and Jeep Cherokee nothing outside of these three type of vehicle. Mr. Cook response to my on line application was quick not to mention he had already had an offer for me one that I really could not turn down for what I was getting. The only problem I had was it was not a Toyota. I fought myself on it for about a day or so. Let me say I have no regrets for the choice I made Mr. Cook was truly God sent he made my buying experience as painless as possible. I will be using you again. I would have never thought I would enjoy driving a Nissan Maximum as much as I did my Toyota Avalon. Last but not lease he was very personable. Mr. Cook it was a pleasure working with you. More
Excellence At It's Best,, My wife and I would like to say thank you to all the sales, finance and general manager. especially Rafael for is great sales and customer service he My wife and I would like to say thank you to all the sales, finance and general manager. especially Rafael for is great sales and customer service he displayed during our time there this past Saturday when we purchased our second vehicle from him. I'ts good to know when your buying a car or truck that the dealer make you feel at home as soon as you walk thru the door. Thank you all again, Shawn Gorman More
Excellent Customer Service We had a positive experience at this dealership because of Marshall Nickleberry who is an awesome person and salesman. He's very friendly and nice. We had a positive experience at this dealership because of Marshall Nickleberry who is an awesome person and salesman. He's very friendly and nice. He provided us with outstanding customer service. He went out of his way to make sure we can take home the car on the same day. He was super kind to deliver the car to our home. More
A referral from my brother, Marshall Nickleberry, By the way, hands down, the best sales person I’ve ever worked with, EVER... Very helpful, kind, and made my son’s first car buying experience a great one way, hands down, the best sales person I’ve ever worked with, EVER... Very helpful, kind, and made my son’s first car buying experience a great one. He listened to his needs and wants and helped him find exactly what he was looking for within his budget. Not pushy or aggressive and customer service was excellent. I will definitely be back to purchase from him again! The dealership itself was amazing as well. Everyone there, whether they assisted me or not was very friendly. More