Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Mr. Cook provided both excellent and professional customer service during my car purchase. He was very knowledgeable and put me at ease...he was outstanding!!!!!! customer service during my car purchase. He was very knowledgeable and put me at ease...he was outstanding!!!!!! More
Professional, upfront pricing Marshall nickleberry stayed in communication why I was mulling over the choice or purchasing a car. When I decided to buy, he was professional , earnest and honest. Jam stayed in communication why I was mulling over the choice or purchasing a car. When I decided to buy, he was professional , earnest and honest. James Cook 3rd , in finance, was excellent , as well. Professional and upfront. Great experience ! More
Marshall was outstanding working with us on our getting into a brand new Nissan Kick. He worked tirelessy on our behave and got the deal we wanted. James who he worked with was also outstanding with his he into a brand new Nissan Kick. He worked tirelessy on our behave and got the deal we wanted. James who he worked with was also outstanding with his help. We love our new Nissan and thank both gentlemen who worked to earned our business. If you are looking around for a new Nissan Marshall is great to work with. Thank you guys. More
All around pain free process. The dealership is really clean and well maintained. Everyone was very friendly and welcoming. Thank you for the seamless sale. clean and well maintained. Everyone was very friendly and welcoming. Thank you for the seamless sale. More
Kevin Daniels and his manager were amazing, overall customer service was spectacular. Unfortunately, the finance department is shady. I was told that I could cancel a warranty by James Cook III within customer service was spectacular. Unfortunately, the finance department is shady. I was told that I could cancel a warranty by James Cook III within 30 days. I came back in person to cancel the warranty, which he reluctantly agreed to cancel, however, I later found out that the warranty was never cancelled! More
Ms Conway was the best Service Advisor i had in many years going to Nissan dealers, ever. I own a 2017 Pathfinder and i had a Frontier years before. Ms Conway was extremely helpful, responsive and knowl years going to Nissan dealers, ever. I own a 2017 Pathfinder and i had a Frontier years before. Ms Conway was extremely helpful, responsive and knowledgeable. Thanks for a great experience. More
Corey Poole did an excellent job helping my wife and I buy a new Pathfinder. His diligence, professionalism, and skill allowed afforded us the opportunity to get the deal done remotely. We showed up to th buy a new Pathfinder. His diligence, professionalism, and skill allowed afforded us the opportunity to get the deal done remotely. We showed up to the dealership to sign the paperwork and dove out with our new vehicle in very short order. This is exactly what the car buying experience should be like! Thanks also to Sales manager Mark Erbling, who kept things rolling as we negotiated terms prior to our arrival to pick up the vehicle. Ms. Bianca Rodriguez was also on top of her game when we moved over to the finance part of the transaction. It was a really great experience all around. Thanks for the Royal treatment! Michael & Adrienne Ray More
Ms. Rodriguez,Was very helpful and explained each Ms. Rodriguez, Was very helpful and explained each document before being signed. Very personable and professional. Answered any question with confi Ms. Rodriguez, Was very helpful and explained each document before being signed. Very personable and professional. Answered any question with confidence and professionalism. Thank you for all your help. More
Got the chance to be Chris’s first client at Criswell Nissan in Germantown! Great character and friendly salesman. Had the best experience buying my car! Nissan in Germantown! Great character and friendly salesman. Had the best experience buying my car! More