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Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.6
1,033 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 1,033 reviews

October 24, 2024

Cruz recommended tires on my last service so the car was just brought back to have the tires replaced. They always do a good job and I appreciate their service. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Criswell Nissan responded

It's our goal to offer a great service experience, and we're happy to see you can depend on our team to provide an all-around outstanding visit each time you bring your vehicle to our dealership.

October 24, 2024

CRISWELL NISSAN GREAT SERVICE! ADVISED WHAT WAS NEEDED AND COMPLETED SAME DAY GREAT JOB! GOTTA LOVE SAME DAY SERVICE More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAI, ROB AND DEUCE
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Oct 25, 2024 -

Criswell Nissan responded

Thanks for sharing this positive feedback! We are happy to see we met your expectations and look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

October 23, 2024

Always great customer service! Deuce maintains great communication and goes above and beyond to provide the best services and experience. Criswell Nissan has great spaces, and coff More

by pzapata01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Criswell Nissan responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our customers. We appreciate this positive feedback and look forward to your next visit with us!

October 20, 2024

I had a really good experience from the sales person all the way to the finance manager smoothies can be really appreciate that most dealerships do a lot of pressuring and they did not definitely would r More

by eoiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Velasquez
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Oct 21, 2024 -

Criswell Nissan responded

We're happy to see you were pleased with your overall car buying experience at Criswell. Thanks again for sharing this high star rating and don't hesitate to reach if we can help in any other way.

October 16, 2024

Took less than one hour to change oil and rotate the tires very god job More

by baltobirdsx2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Thorner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
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Oct 16, 2024 -

Criswell Nissan responded

Thanks so much for taking the time to let us know you were satisfied with the timely service you received at Criswell! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

October 13, 2024

Pai was the best. Greatly appreciated for his help. Surely look for him when you come to service your car problems. More

by LoveMyX5
Recommend Dealer
Yes
Employees Worked With
Pai
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Oct 14, 2024 -

Criswell Nissan responded

Thanks so much for sharing this positive feedback about our staff! Don't hesitate to reach out if we can be of further assistance.

October 11, 2024

Good. Adding a post service car wash option could be really nice for convenience purposes More

by Car
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
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Oct 14, 2024 -

Criswell Nissan responded

Thanks so much for choosing Criswell and taking the time to share this feedback. We hope to see you again when your vehicle is due for its next routine service visit.

October 10, 2024

Awesome people. Eric made me very comfortable from the first day we meet. He communicated well.i had another option in mind that my mind was already fixed on getti More

by Renebenjamin613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubin Ferreira, Eric Engram
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Oct 11, 2024 -

Criswell Nissan responded

It's great to see you were pleased with your overall experience at Criswell! Our courteous and capable team is always happy to help, and we encourage you to reach out if we can be of further assistance.

October 10, 2024

Good people and decent dealership. Slow on delivery of services and communication but they’ll come through. More

by hdemattos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Criswell Nissan responded

Thank you for sharing this feedback. We apologize for any inconvenience and hope you'll keep us in mind for any future automotive needs.

October 10, 2024

Accommodated us on a Sunday; let us test drive; was helpful and accommodating to ys More

by Laracroft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Criswell Nissan responded

It's great to see you had an overall outstanding experience at Criswell! We value your business and hope you'll keep us in mind for any future automotive needs.

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