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Criswell Nissan
Germantown, MD
988 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 988 reviews
May 11, 2025
I was having an issue with my vehicle that was not common. Deuce made sure I had a loaner to not disrupt my responsibilities. He was very determined to find the root of the problem and did so. Deuce a common. Deuce made sure I had a loaner to not disrupt my responsibilities. He was very determined to find the root of the problem and did so. Deuce and his team always provide great customer service and make sure my vehicle is safe to drive. More
by pzapata01
Verified Customer
May 11, 2025
So happy we went to Crisswell! We did not feel rushed, or pressured. They were very transparent and honest. This is now our 4th car getting at Crisswell and don’t regret it. We did not feel rushed, or pressured. They were very transparent and honest. This is now our 4th car getting at Crisswell and don’t regret it. More
by JOSE.VIERA0865
May 06, 2025
Everyone is super friendly and helpful. They make sure they are getting you the best deal possible, not just trying to sell you a car. They make sure they are getting you the best deal possible, not just trying to sell you a car. More
by iam.nialaw
May 05, 2025
people are very friendly and work with each other. place was clean and buying the care was very easy place was clean and buying the care was very easy More
by mnordstrom
May 04, 2025
Staff was super friendly to work with and the salespeople returned texts and calls without hesitation. Overall a well satisfied experience! returned texts and calls without hesitation. Overall a well satisfied experience! More
by csbuckel1
April 30, 2025
Professional, easy transaction for an out of state purchaser. Would recommend Chrisswell to anyone looking for a new car purchaser. Would recommend Chrisswell to anyone looking for a new car More
by gjmoury
April 25, 2025
Bryan was knowledgeable and helped me through the buying process. He was positive and very personable! Bryan was able to explain the new features that went along with the (new )Murano! Chris Collins was process. He was positive and very personable! Bryan was able to explain the new features that went along with the (new )Murano! Chris Collins was also helpful and helped to make the process seamless. Kudos to the finance manager! More
by PEFORLIFE44
April 24, 2025
The Finance Manager was great and the Salesmen Enrique Sotelo. Finance Department was Outstanding the best I ever had. Sotelo. Finance Department was Outstanding the best I ever had. More
by THREEMINIPIN
April 24, 2025
Always a good experience dealing with Criswell Nissan. They care about their customers, their work and the overall satisfaction. They care about their customers, their work and the overall satisfaction. More
by Gpmargelos
Employees Worked With
April 23, 2025
Always pleasure dealing with Criswell Nissan have purchased five Nissans. They always do a great job purchased five Nissans. They always do a great job More
by Gpmargelos
Employees Worked With
