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Criswell Nissan
Germantown, MD
1,018 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,018 reviews
Verified Customer
June 02, 2025
Duece Ransome team always give excellent customer service when I take my car in for when I take my car in for More
by GAPS1970
Employees Worked With
June 01, 2025
It was an awesome experience from the begining to the end. Very nice customer services form staff, and manager. end. Very nice customer services form staff, and manager. More
by deltoroanto
May 31, 2025
Great dealership. Listen to customers and complaints. Can recommend people to go there for cars Listen to customers and complaints. Can recommend people to go there for cars More
by chidi.lindaobele
Employees Worked With
May 31, 2025
The car buying process was straightforward and pretty painless! I have no real complaints, which is way more than I can say about many dealer experiences I have had. painless! I have no real complaints, which is way more than I can say about many dealer experiences I have had. More
by Ryler
May 29, 2025
The service center did a great job fixing the break line on my Nissan Rogue. on my Nissan Rogue. More
by PIERRE
Employees Worked With
May 29, 2025
Working with Wayne was great and quickly got to a place to make a purchase work to make a purchase work More
by nickchrobak
Employees Worked With
May 28, 2025
I had a great experience at Griswell Nissan it is my second time purchasing a car from there I would not go anywhere else! I highly recommend my sales person Enrique Sotelo! He listened to my needs and second time purchasing a car from there I would not go anywhere else! I highly recommend my sales person Enrique Sotelo! He listened to my needs and got me the car that I wanted! The general manager As well as the finance manager for both excellent.. More
by LVERNICK08
May 28, 2025
Tadashi Okino was great! He helped me get the car that I needed faster than I thought possible with a great deal and pricing! I will definitely recommend to my friends and fa He helped me get the car that I needed faster than I thought possible with a great deal and pricing! I will definitely recommend to my friends and family. More
by sandramichellebe
Employees Worked With
Tadashi Okino
