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Criswell Nissan
Germantown, MD
1,031 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,031 reviews
Verified Customer
June 23, 2025
Staff were friendly, helpful and efficient. It was an easy process both dropping off and picking up and work was completed quickly. It was an easy process both dropping off and picking up and work was completed quickly. More
by dawnmartin
Employees Worked With
I do not see the person that helped me listed
June 22, 2025
Aashna was very professional and helpful. She answered all my questions and showed me all the features of my new Nissan Rogue. The floor manager was good too, and the financial manager was ve She answered all my questions and showed me all the features of my new Nissan Rogue. The floor manager was good too, and the financial manager was very knowledgeable about the maintenance options and also very resourceful in finding ways in adding the extended warranty at a lower cost. More
by mtr63
Employees Worked With
June 21, 2025
PAI SRIIPATTRA was extremely professional in explaining what services were needed for my 2016 Nissan Murano. (My car had to be serviced overnight). The service was completed in a timely manner. I could g what services were needed for my 2016 Nissan Murano. (My car had to be serviced overnight). The service was completed in a timely manner. I could go to a Bethesda Nissan service center but always choose to come to Criswell Nissan in Germantown for their excellent service. Claudia M. Fox More
by CLAUDIAMFOX
Employees Worked With
PAI SRIPATTRA
June 20, 2025
Enrique and the entire Criswell team were very helpful, courteous and professionl. I highly recommend them. courteous and professionl. I highly recommend them. More
by Cindy G.
Employees Worked With
June 19, 2025
It was an awesome experience in the services and customer service. Very attentive by the staff. service. Very attentive by the staff. More
by deltoroanto
June 19, 2025
Good location,close to where i live. Staff is very friendly and attentive, ive been buyng cars at location for some ti.e now Staff is very friendly and attentive, ive been buyng cars at location for some ti.e now More
by EMILIO_DEL_TORO
Employees Worked With
June 14, 2025
I brought my new Pathfinder in for it's first oil change and tire rotation. Service was fast and easy, just as I've come to expect over the nearly eight years I've been going to Criswell. They always do a v and tire rotation. Service was fast and easy, just as I've come to expect over the nearly eight years I've been going to Criswell. They always do a very good job. More
by MLBECHER
Employees Worked With
June 13, 2025
I had a great experience. Everyone we dealt with was patient and kind. Great about explaining the process of purchasing the car and walking me through each step Everyone we dealt with was patient and kind. Great about explaining the process of purchasing the car and walking me through each step More
by ajack1896
