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Criswell Nissan
Germantown, MD
1,112 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Showing 1,112 reviews
February 25, 2026
Very kind and welcoming. Made sure I was taken care for immediately and that any questions I had were answered. Made sure I was taken care for immediately and that any questions I had were answered. More
by Ambgranash
Verified Customer
February 21, 2026
Process was easy and fast. Sam's professionalism and great customer service skills were a nice experience. He was easy to get along with and a great salesman overall. I would r Sam's professionalism and great customer service skills were a nice experience. He was easy to get along with and a great salesman overall. I would recommend everyone to work with Sam. More
by josephoffutt7
Employees Worked With
February 20, 2026
Deuce and his team are always amazing and this time was no different. My Nissans always go to Criswell and I have never had an issue. no different. My Nissans always go to Criswell and I have never had an issue. More
by Mjlevi01
Employees Worked With
February 18, 2026
It’s was an amazing group effort to get me financing and I’m very appreciative !!! I’m very appreciative !!! More
by montgomerymessenger4
February 14, 2026
Gets the job done and very friendly and professional. Oil change price is very reasonable. Oil change price is very reasonable. More
by cgalegi
Employees Worked With
February 09, 2026
I like Criswell for always taking good care of my car and the right recommndations. the right recommndations. More
by LEAL2600
Employees Worked With
February 05, 2026
Deuce and staff always go over and beyond. Went through and explained everything in language I could understand Went through and explained everything in language I could understand More
by lilsis214
Employees Worked With
February 03, 2026
I had a great experience buying my car at Criswell Nissan. Aashna was amazing to work with friendly, patient, and really knowledgeable. She made the whole process smooth and stress‑free, and she made Nissan. Aashna was amazing to work with friendly, patient, and really knowledgeable. She made the whole process smooth and stress‑free, and she made sure I understood everything along the way. I’m really happy with my purchase and with the service I received. If you’re shopping for a car, definitely ask for Aashna. She’ll take good care of You. More
by rafaelzg
Employees Worked With
Aashna Naveera
February 01, 2026
Smooth experience. Very professional organization and people. Kept in touch even though the snow/ice storm. Very professional organization and people. Kept in touch even though the snow/ice storm. More
by neilhodes
