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Criswell Ford of Woodstock - Service Center

Woodstock, VA

4.4
50 Reviews

50 Reviews of Criswell Ford of Woodstock - Service Center

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January 21, 2025

Had my 2022 Ford Escape in for routine service. Brittany was very professional and the service was completed in a timely manner. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Garret
Jan 21, 2025 -

Criswell Ford of Woodstock responded

It's our goal to offer an all-around outstanding service event, and it's great to see you were pleased with your experience. Thanks again for sharing this feedback!

January 21, 2025

They were very professional and very thorough, was a very pleasant visit .They were great More

by lshipshirejr1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Criswell Ford of Woodstock responded

We strive to provide an exceptional service event, and it's wonderful to know you were pleased with your overall experience. Thanks again for sharing this positive feedback. We hope to see you soon!

January 20, 2025

Tyler and team always make sure that my vehicle is safe and receives the best parts and service from there expertise. More

by dalegassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and mike
Jan 20, 2025 -

Criswell Ford of Woodstock responded

Thank you for taking the time to share this positive feedback! It's rewarding to know you can count on our team to provide exceptional customer care and high quality vehicle service each time you visit our dealership. We value your business and look forward to seeing you soon!

January 06, 2025

Very pleased with employees as they were so helpful and and that my waiting time was minimal. Great job! More

by jbausrmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Criswell Ford of Woodstock responded

Thanks for taking the time to let us know you enjoyed an all-around outstanding service event at Criswell. We appreciate this positive feedback and look forward to the next opportunity to work with you.

January 01, 2025

Took my car to get it inspected and Brittany Garrett was absolutely amazing! Very personable, took my car in fast and got it out even faster. She is definitely good at her job and she's even better with peo More

by kaylahutchison1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany garrett
Jan 02, 2025 -

Criswell Ford of Woodstock responded

It's wonderful to know everything was completed quickly and to your satisfaction! We appreciate this positive feedback and truly value your recommendations.

December 30, 2024

Great fast service ! Went above and beyond! Will be going here for service from here on out!! More

by Sweetpeaz2015
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Criswell Ford of Woodstock responded

Our top notch team is dedicated to delivering a standout service event, and it's great to know you were pleased with the results. We appreciate this positive feedback and look forward to your next visit with us.

December 19, 2024

Broke down late afternoon on the highway during a cross country trip. They had my truck repaired and me back on the road the very next morning! Everyone was kind and mindful of my situation. They even foll More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Criswell Ford of Woodstock responded

Awesome! We're thrilled to know we could really help you out. Thanks so much for taking the time to share this shoutout with our team.

December 12, 2024

Bought a need Edge in Jan 2022 and that process was smooth efficient. I’m using their service department for regular maintenance and recently had a parking lot hit and run so used the collision depart More

by Diane Fishback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not use financing
Dec 14, 2024 -

Criswell Ford of Woodstock responded

Whether it's sales or service, our friendly and professional staff is here to help with all of your automotive needs. We value the opportunity to work with you and welcome you to reach out if we can help in any other way.

November 27, 2024

I was in to have a tire replaced and spent a comfortable hour waiting in a sunny space. Britney and her colleagues were courteous and friendly. I am pleased to have an alternate to Ourisman World of Ford More

by bcrapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britney
Dec 02, 2024 -

Criswell Ford of Woodstock responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our customers. We look forward to continuing this working relationship!

November 13, 2024

Easy to make the appointment. The service team handled the greeting, work, and check out professionally and cheerfully. More

by Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Criswell Ford of Woodstock responded

It's great to see you enjoyed a simple and seamless service experience at Criswell! We hope to see you again when your vehicle is due for its next routine maintenance visit.

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