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Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
851 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary goal is to satisfy our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 851 reviews
October 10, 2025
Leon helped me get my dream car! I felt so comfortable with him and everyone there! I will be sending all of my friends and family to Leon ! He is the best and so knowledgeable about I felt so comfortable with him and everyone there! I will be sending all of my friends and family to Leon ! He is the best and so knowledgeable about Jeeps! More
by Ellyroyster
October 08, 2025
Excellent car buying experience! Leon Travis was professional, honest and made the process stress free and enjoyable. Leon Travis was professional, honest and made the process stress free and enjoyable. More
by jf063601
Employees Worked With
October 07, 2025
Good people help me with all questions I had about the truck I am interning to buy truck I am interning to buy More
by Wilson Alvarez
Employees Worked With
October 06, 2025
We appreciate Leon for getting us into our newest Jeep. We have worked with Leon for many years. He makes the car buying process seamless from start to finish. Once again we appreciate the service he provi We have worked with Leon for many years. He makes the car buying process seamless from start to finish. Once again we appreciate the service he provides when buying a vehicle. More
by JPort90
October 02, 2025
Trustworthy, reliable, helpful, increasing confidence and intelligence about cars and features! Very proud of this establishment! intelligence about cars and features! Very proud of this establishment! More
by oscarnzekwu240
Employees Worked With
October 01, 2025
Felt absolutely no pressure to buy, which was a first for me, since all I’m used to are pushy salesmen. me, since all I’m used to are pushy salesmen. More
by Ly
Employees Worked With
October 01, 2025
I wanted to kill some time and just take a look around the showroom when Parker approached me and excitedly told me that he was learning the cars best he could, but that he was new so he might not have al the showroom when Parker approached me and excitedly told me that he was learning the cars best he could, but that he was new so he might not have all the answers. Great energy from him and that experience definitely made me want to consider this dealership first when I do start looking for a new car! More
by J
Employees Worked With
September 25, 2025
His enthusiasm was contagious and he made my experience great! I was just browsing but he is definitely someone I would refer to my friends and family! Shoutout to Kevin and Felipe for being so helpful too great! I was just browsing but he is definitely someone I would refer to my friends and family! Shoutout to Kevin and Felipe for being so helpful too! More
by Lesly Rodriguez
September 25, 2025
Great experience—Alvaro really knows his stuff and takes the time to make sure clients feel cared for. No pressure, just genuine help and solid knowledge. Highly recommend the time to make sure clients feel cared for. No pressure, just genuine help and solid knowledge. Highly recommend More
by Alessandro
Employees Worked With
September 25, 2025
Wow, nothing but good things to say about this salesman and dealer. Alvaro was attentive from the very beginning. I have had horrible experiences in the past with other dealerships.....but Alvaro was by fa and dealer. Alvaro was attentive from the very beginning. I have had horrible experiences in the past with other dealerships.....but Alvaro was by far the most knowledgeable and transparent salesman I have dealt with thus far. I will definitely refer my friends/family for future purchases! Thank you Alvaro once again for a great deal! More
by Fiorella
Employees Worked With
