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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
331 Reviews

331 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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August 20, 2023

Professional service with a customer service oriented attitude. Expedient turnaround time with reasonable pricing for the services performed. More

by MARK.CLIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for allowing us to provide the service your vehicle needs to stay in top performing condition! We value your business and hope to be of service in the future.

August 16, 2023

Bad bad service never going to the dealership not recommend this place, bad sperience on Virginia More

by milean69@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natasha Potoreiko
Aug 17, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We strive to provide a great service experience, and it's disappointing to see we did not meet your expectations. We encourage you to reach out to our service director if you would like to discuss the details of this visit. We hope you'll consider giving us another chance to work with you to provide a better experience in the future.

August 14, 2023

Work is done well and efficiently timewise. Employees are helpful and very pleasant. Appreciate fluid levels checked at each appointment. More

by bearie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall service dept name
Aug 15, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to see everything was completed quickly and to your satisfaction! We appreciate knowing you can trust our team to provide the service your vehicle needs to stay in tip-top shape. Please don't hesitate to reach out if we can be of further assistance.

August 13, 2023

Service was very prompt and Amber provided professional customer for the recall The parts were in waiting More

by rcomjr
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

$170. 00 labor for an oil change is outrageous. I have been using this dealership for a long time since it was the old Woodstock Garage. I hate to tell yo More

by mattk9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share this feedback with us. We do hope that we have additional opportunities for our professional and knowledgeable team to care for your vehicle.

August 08, 2023

Friendly knowledgeable customer service people. Tech communications to them and their communication to the customer. Second to none More

by STIC096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha Potoreiko
Aug 09, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are delighted to hear that you found our team to be professional, responsive, and helpful! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

August 07, 2023

It would be really nice if you guys can come down on your prices your labor prices are extremely extremely extremely high. It would be nice if the price is to come down. More

by JEROME0472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We value your business and we appreciate all constructive feedback for our team. We hope to have the opportunity to assist you again in the future.

August 06, 2023

Great service, even though it was only a Commonwealth of Virginia state inspection and nothing else. More

by FCIHLAR
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We appreciate hearing that you had a great visit with our team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

August 03, 2023

I like the dealership but I was disappointed that I had to wait for over an hour for the oil change to be done. I had made an appointment and was there on time. More

by BEVNEL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share this constructive feedback with us. We apologize again that your visit too longer than anticipated; sometimes in an effort to provide every vehicle with the very best service, it does take us longer than originally planned. We hope to have the opportunity to assist you again in the future.

August 02, 2023

Everyone was very pleasant professional very fast fixing the recall but they should have had the parts before they scheduled appointments More

by shartx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you so much for taking the time to share this constructive and positive feedback with us. We hope to have the opportunity to assist you again in the future.

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