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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
331 Reviews

331 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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November 19, 2023

Very friendly staff and very helpful. Felt at ease in choosing a vehicle and happy with the purchase. More

by tim kirchoff
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Reyes
Nov 20, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're thrilled to hear you enjoyed an easy and efficient car buying event at Criswell. Thanks for allowing us to assist with this important purchase!

November 16, 2023

I bring my vehicles to Criswell for service, the work performed is second to none. Never ever had an issue here, Amber Crowley in the service department is knowledgeable, professional & always greets you More

by BUSDRIVERDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's wonderful to know you can count on us to deliver a standout service event each time you visit! Our friendly and professional team looks forward to working with you again.

November 13, 2023

Very friendly and accommodating staff every time I've been in for service. Very nice new facility. More

by cathymoncure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our goal to provide excellent customer care and high quality vehicle service. We appreciate knowing you've been satisfied with your experience at Criswell, and we look forward to seeing you soon!

November 09, 2023

Wonderful asst. Service manager. Have full confidence they will find the problem, diagnose it, and fix it. More

by mmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We value the opportunity to work with you and look forward to reaching a successful resolution of this issue. Thank you again for choosing to work with our professional and friendly team.

November 02, 2023

Very helpful on my precall for service. Aid in my choice of jump start assistance and a reliable service provider. More

by crystalshen
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn
Nov 07, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing this positive feedback! We value the opportunity to work with you and hope to be of service to you in the future.

November 02, 2023

Amber was easy to talk to and knew how to take care of a minor warranty issue. When I brought my vehicle in Amber was not available but Shannon stepped in and now just waiting for a replacement part to arri More

by SHIFFLES
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we were able to help with this warranty issue and look forward to finishing things for you when the needed part arrives. Thanks again for choosing Criswell for your service needs.

October 29, 2023

Very nice and professional. Up front on matters of time cost. Will recommend them to everyone More

by jscottboller3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for sharing this positive feedback and your recommendations! We look forward to the next opportunity to work with you.

October 15, 2023

Katelyn Freeze met me at the door and welcomed me in. She check over my reason for the service on my truck and showed me the waiting room, coffee and snacks were if wanted. Service work took a little o More

by Jeff Delano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Freeze
Oct 16, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our staff is committed to customer service, and it's great to see you enjoyed a simple and seamless service event at Criswell. We value your business and hope to be of service to you in the future.

October 15, 2023

Amber was very efficient and thorough during checkin. She called to followed up after I got the car back. High recommend! A++++ Customer Service! More

by Tamara H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we earned your business and your recommendations. Thanks again for choosing Criswell! We look forward to working with you again.

October 12, 2023

While I was unhappy about experiencing issues with my vehicle, the team at Criswell made the warranty process easy for me. I appreciate the efforts Kaitlyn and Amber took to keep me informed. More

by loganmarkthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Freeze
Oct 16, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy our staff was able to help during this challenging time. We appreciate your feedback and welcome you to reach out if we can help in any other way.

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