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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
331 Reviews

331 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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February 16, 2024

Got the job done in a timely manner Overall service was excellent. Will return to have future service work completed there. More

by HLBLC
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Feb 16, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to see you were pleased with the excellent service you received at Criswell. We look forward to working with you again!

January 28, 2024

The text I get to track progress of service doesn't work. It's too long and the link doesn't appear for you to click. More

by KLHINES67
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 30, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for bringing this to our attention. We apologize that this feature did not work as expected and have shared your comments with our team so we can look further into this issue. We appreciate the opportunity to work with you and hope to see you again when your vehicle is due for its next service visit.

January 27, 2024

Had a VA state inspection, finished and out in under an hour. It was a good experience. More

by HLBLC
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 29, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see you were satisfied with the service you received at Criswell! Don't hesitate to reach out if we can assist with the routine maintenance your vehicle needs to stay in great running condition.

January 27, 2024

Jeff, my salesman, was tremendous in assisting me. He was honest and straightford with the car. More

by jmartin17350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Boller
Jan 29, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We strive for 100% satisfaction, and it's great to know you were pleased with your recent visit to Criswell! Thanks again for sharing this positive feedback.

January 25, 2024

Great as usual I said great as usual! I'm not adding more words to this! More

by KARENSTALNAKER7
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Jan 26, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for sharing this 5-star rating! We hope to be of service to you in the future.

January 24, 2024

Did a nice job with quick service including corrosion inspection as winter weather was setting in More

by freamer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We strive to provide an all-around outstanding service event, and it's great to see you were pleased with your experience. Don't hesitate to reach out if we can help in any other way.

January 23, 2024

The Service is fast and the staff are always pleasant. The parking lot had a lot of snow and ice. More

by cscott1614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to see everything was completed quickly and to your satisfaction by the team at Criswell! We look forward to seeing you soon!

January 15, 2024

Very happy with the fast service and professionalism of Amanda my service advisor. Great experience More

by gdstraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our goal is to provide a great service event, and it's great to see you were pleased with your experience. We hope to see you again when your vehicle is due for its next routine maintenance visit.

January 08, 2024

Shannon Chris and Jose were AWESOME! !!! Please let them know!!! I'll let everyone know!! More

by daniel.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our top notch team is always happy to help with your automotive needs! We value your business and look forward to the next opportunity to work with you.

November 27, 2023

Amber's customer service is exceptional: responsive, understanding, willing to troubleshoot, empathetic. Delighted to work with her in a difficult time! More

by hdfranz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our goal to offer a stellar service experience, and we appreciate you taking the time to let us know how we are doing. We look forward to working with you in the future!

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