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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
331 Reviews

331 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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May 21, 2024

My Battery Died ! I got towed to CRISWELL. On my arrival I was pleased to learn my Battery was still under Warranty. CRISWELL put in a new Battery ASAP and there was More

by Miriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we could really help you out! Don't hesitate to give us a call or stop by if we can be of further assistance.

May 10, 2024

Amber is always friendly and accomadating whenever I need service whether normal or emergency .. tires repaird More

by CLINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our friendly and professional staff is here to help, and it's rewarding to know you can depend on them to provide the service your vehicle needs to stay well maintained. Don't hesitate to give us a call or stop by if we can be of further assistance.

May 09, 2024

Amber does a great job getting your vehicle in for service and dealing with any issues that arise, while maintaining great communication with the owner on what is going on. More

by ZANY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Coffelt
May 13, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our goal to offer a simple and seamless service event, and it's great to see you were pleased with the results. Thanks again for choosing Criswell!

May 08, 2024

My service experience was wonderful. Great people, friendly and helpful and honest! Work was done quickly and correctly!! Great waiting room. More

by mountainman672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for taking the time to let us know how we are doing! We appreciate knowing you were pleased with your Criswell experience.

May 06, 2024

It doesn't take 90 minutes to change the oil on a vehicle. Asked to see the manager last time to see about getting a refund on the other 18 oil changes. No call back (3 calls/messages). Truck had More

by wwriverrafter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Crowley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Reyes
May 09, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We appreciate your feedback and are sorry to see we did not meet your expectations. We welcome you to reach out if we can be of service to you in the future.

May 05, 2024

Always responsive and excellent mechanical repairs and handling warranty service. Friendly and likeable sraff, very responsive More

by riverspringfarm1884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ricketts
May 06, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks so much for sharing this positive feedback! We appreciate your kind comments and look forward to the next opportunity to work with you.

May 04, 2024

This dealership has been courteous, professional and willing to make sure I'm completely satisfied with my purchase! More

by garberkj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Ross, Tony Trapal
May 06, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Your satisfaction is a priority, and it's wonderful to know you were pleased with your experience at Criswell. We welcome you to give us a call or stop by if we can help in any other way.

April 30, 2024

Very responsive to what I wanted and made me feel like it was no problem More

by LEECLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Customer satisfaction is important to us, and it's great to see you were pleased with the high quality customer care you received while working with the Criswell team. We welcome you to reach out with any additional questions or concerns about the service your vehicle needs to stay in tip top shape.

April 15, 2024

I had a scheduled appointment every one was on time. Great Experience. I'll definitely return. More

by TIREGUY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we met your expectations and look forward to your next visit with us!

April 02, 2024

I have been going thru a set of four tires every 12 months repeatedly have had criswell check alignment and rotate tires every oil change they have never mentioned uneven tire wear brought car in for o More

by Frankieswife22657
Recommend Dealer
No
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Apr 11, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are sorry to see you are experiencing this issue with your vehicle. We appreciate you taking the time to share these details about your Criswell experience and have forwarded your comments to our team for further review.

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