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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
329 Reviews

329 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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June 29, 2021

Great service and sales! Amber and Dave have always take excellent care of me. Karl was very easy to work with. Down to earth. Very please with him as our Sale Person. More

by KARENA20601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Drescher, David Rauschelbach, Chris Ricketts
Jun 29, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are very pleased to read that you had such a great experience with our team! Thank you for choosing Criswell for your automotive needs!

June 27, 2021

Easy to get an appointment. Amber and Dave are fast and friendly. Appointment time was right on time and quality of work was really good. More

by SGRIM172012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Jun 28, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to let us know that you had a 5 star visit with our team, from start to finish! Don't hesitate to reach out to any of our team members if you have any additional questions. We're always happy to help!

June 10, 2021

always professional and courteous, and they fixed the slow leak in my tire they found as they rotated my tires which was a constant source of worry More

by LIGHTNUP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Jun 23, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to let us know that our team was able to resolve this issue and get you quickly and safely back out on the road again!

June 10, 2021

Dave & Amber always helpful and determined to solve our issues. Both are very knowledgeable in their field as well as friendly & professional. Very customer oriented! More

by WESMITZI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jun 23, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you so much for taking the time to post this positive and kind review for our team! We look forward to working with you again at your next visit!

June 05, 2021

Amber was very helpful, appointment got a little messed up,only recommendation would be to call customer if vehicle isn’t going to be finished day of service! More

by UTZLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Jun 23, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are constantly assessing our processes to ensure that we are providing the best possible service to all of our customers so thank you for taking the time to provide us with this feedback. We look forward to working with you again at your next visit!

June 04, 2021

Everyone was very professional and helpful. David Rauschelbach and Amber Crowley were very helpful, kind and were able to answer all questions. I don’t know what else to add. There...my 25 words😊 More

by cwandl
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Jun 23, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are delighted to hear that you found our team to be professional, knowledgeable, and helpful. Thanks for choosing Criswell!

May 29, 2021

New operation is not well organized yet lack of man power in new location too far from service area for workers wait time too long for handling customer More

by KEITH.R.LANTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Jun 23, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to provide us with this honest and thoughtful feedback. We are grateful for this opportunity to assess areas that may need improvement so that we can provide each and every customer with the best possible care.

May 26, 2021

I needed work on my Jeep Grand Cherokee.David and his I needed work on my Jeep Grand Cherokee. David and his team did a good job of diagnosis and finding a solution. Very happy with the results so far. More

by NMITCHELL5211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rauschelbach
Jun 23, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that our team was able to help you out and get you back out on the road! Don't hesitate to reach out to any of our team members if you have any other questions. We're always happy to help!

May 15, 2021

Took care to make sure they did not do work not necessary for my jeep. Great attitide although very busy. Knowledgeable and comfortable to speak with. More

by SEAWOLF0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave and Amber
Jun 23, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to let us know that you had such a pleasant visit with our team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members. Have a wonderful day!

May 14, 2021

Thanks for the prompt response. I was 200 miles from home and had another 300 to go. My Uniconnect on my Grand Cherokee sent me to you. Two hours later, I was back on the road. Problem solved. Mark More

by m.Foley375
Recommend Dealer
Yes
Employees Worked With
Karl Drescher
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