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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
329 Reviews

329 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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September 15, 2021

Excellent service despite temporary arrangements during their construction of an expanded facility. They did the requested service but also identified other things that needed repair as well as an estimate More

by shubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Sep 15, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for choosing our knowledgable and friendly team to care for your vehicle! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

August 26, 2021

Extremely friendly and helpful. I was an out of state traveler needing assistance with my 3 yr old Ram and they went overboard to help More

by MERCYGRACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Aug 30, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are ecstatic to hear that our team was really able to help you out and get you safely back out on the road again!

August 25, 2021

The best service I have used in 60 + years of driving. The service advisor, Amber, is superb in customer service, personality and knowledge about my vehicle. She finds any answer to my question promptly w More

by stephenq.rodgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Aug 30, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to let us know that you have found our team to be knowledgable, professional, and helpful! We look forward to seeing you again at your next visit. Have a great day!

August 07, 2021

Customer service in in the Service department was great. Everyone was very friendly and willing to help figure out what was going on with my Grand Cherokee. More

by MEANDCJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Clark, David Rauschelbach
Aug 11, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that our team was really able to help you out! Thanks for choosing Criswell!

July 30, 2021

It took a few times going back and forth with them to get my 2020 Jeep Compass fixed but they we’re finally able to sort out the problem. More

by SOWDERKEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Aug 06, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Outstanding! We appreciated your patience while our skilled and helpful team worked through the process to resolve this for you! If you have any other questions, please do not hesitate to reach out to any of our team members.

July 23, 2021

David Rauschelbach and Amber Crowley are great people to do business with, they care about making the customer happy. Will revisit for my next maintenance schedule. More

by HAROLD.R.WOLFE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Jul 28, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Hi Harold! Thank you so much for taking the time to reach out with this positive feedback for our awesome team! We look forward to seeing you again at your next visit. Have a great day!

July 22, 2021

Dave and the crew definitely help me. They were fast and efficient with my charger. Thank you for your help and always willing being there to help. More

by LFOLTZ39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Jul 22, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to let us know that our team was really able to help you out! We value your business and appreciate this positive review.

July 19, 2021

I was late for my recall appointment, and your Team graciously got me in and had me on my way within an hour. Thank you for your 5 star service. More

by TERRYTHECM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rauschelbach
Jul 20, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for choosing Criswell to care for your vehicle! We are very happy to hear that our team was really able to help you out!

July 16, 2021

Responsive. Timely. Informative. Cheerful. What more could anyone ask for? Oh, I forgot: how about a fair price? I am so happy to have Criswell back on the block in Woodstock. More

by MtnProf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Jul 20, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We certainly could not ask for a better review for our team! Thanks so much for reaching out with your kind words. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

July 03, 2021

Great service. Oil change and tire rotation in under an hour. Staff were all very friendly and helpful. More

by JWCLARK15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Jul 05, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to provide this positive feedback for our team! We are very happy to see that your visit was completed quickly and to your satisfaction!