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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
330 Reviews

330 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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December 13, 2021

Courteous, and prompt service. All staff performed at the highest level of performance possible and did so in a very professional manner. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Jim responded

I only put quality of work as fair because the replacement for the radio system is starting to do the same things that warranted the first replacement - that is, the channels (on Sirius XM) are starting to jump around without me touching the screen. FCA isn't doing a great job of rebuilding the units, which are being replaced under a manufacturer's extended warranty.

Dec 14, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We appreciate that you took the time to share this thoughtful and thorough feedback with us. We are very pleased to read that you found our team to be professional, courteous, and helpful! We look forward to working with you again for all of your future automotive needs!

December 10, 2021

Had electric brake system installed in my 2019 Dodge Ram 1500. Service department was very professional in ordering and installing the parts needed. This was my first experience with Criswell Chrysler Dodge More

by GFOLLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know the other girls name in service department but she was also outstanding
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Dec 13, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are delighted to hear that you found our team to be professional, efficient, and helpful! We look forward to working with you again for all of your future automotive needs.

December 09, 2021

Charged me $137 dollars to change a setting in my radio when Car Play didn’t work - not a good way to start a new customer relationship! Rip off - will not go back can’t trust More

by Chfnp2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber Crowley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Mease
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Dec 13, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share this feedback with us. While we are disappointed to see that you were not completely satisfied with your visit and the fees charged, we welcome all feedback which allows us to assess any areas that may need improvement so that we can continue to provide the very best service to all of our customers.

December 03, 2021

Criswell Chrysler Dodge Jeep Ram of Woodstock has great customer service with very responsive employees. More

by DBIBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Wonderful! Thank you so much for this kind and positive review for our hard working team!

December 02, 2021

Very pleased good service nice people and you said you would service my other car More

by Judith reichert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Mease
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Dec 07, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that you found our team to be knowledgeable and helpful! We look forward to assisting you with all of your future automotive needs!

December 01, 2021

Great service for my GMC service manager was great always keep me up dated on progress and friendly attitude. More

by Donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that you found our team to be knowledgeable, friendly, and efficient! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

November 28, 2021

Wouldn’t take my Jeep anywhere else. Front staff is the best! Incredibly helpful and knowledgeable. More

by GANDGCARPENTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Other Employees : Service Dept ladies are top notch
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Nov 29, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for entrusting the care of your Jeep to our highly trained and helpful team at Criswell! We look forward to seeing you again at your next visit!

November 25, 2021

Amber was awesome, as always. She's professional and friendly and explains the process. Glad to work with her. More

by Mellanie Shipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for choosing our team at Criswell to care for your vehicle! We are very pleased to hear that you had a 5 star visit! We look forward to working with you again the next time you are in.

November 23, 2021

Absolutely the best staff. They went above and beyond my expectations. The only place I take my vehicle for service. More

by GANDGCARPENTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for entrusting the care of your vehicle to our Criswell team! We value your business and appreciate this positive review for our team!

November 19, 2021

Everyone was very friendly and helpful, I only got a keyfob, but was very satisfied with the service I received More

by winkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that you had a great interaction with our team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

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