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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
330 Reviews

330 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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September 12, 2022

This dealership and its staff were responsive, kind, efficient and kept their on time promises. Would love it if they could open At 07:00 More

by Uncle Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you so much for taking the time to provide our team with this constructive and kind feedback. We hope to have the opportunity to assist you again in the future.

September 08, 2022

great service, accurate, attentive, thorough, and to say the least, absolute perfection. I wouldn't trust my vehicle to any other service technician. Keep up the flawless service, I'll be back. More

by aroyer0510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, service technician
Sep 12, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for entrusting the care of your vehicle to our knowledgeable and highly trained team!

September 03, 2022

Waiting over two weeks to get a clock spring replaced repair the cruise control before taking off on vacation on an 8 hour drive both ways. Got lost in the shuffle and amber took a few days off so vacati More

by louiseco
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Amber Crowley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you so much for taking the time to share this feedback with us. While we are disappointed to see that your experience has been anything less than stellar, we welcome this opportunity to work with our team to assess areas that may need improvement.

September 01, 2022

Was very satisfied with Amber's help and her knowledge of her job out my jeep. More

by Dellinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber
Sep 02, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for entrusting the care of your Jeep to our team at Criswell! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

September 01, 2022

Super fast and great service. they call and keep you informed of your vehicle's progress More

by TBKNEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are very happy to hear that you found our team to be knowledgeable, helpful, and responsive. Thanks so much for choosing Criswell!

August 31, 2022

Amber is very professional and efficient, The customer service is excellent!!! I will be back ! Liza Petrucci More

by Liza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Awesome! Thank you so much for this enthusiastic and positive review for our team!

August 28, 2022

Quick service, easy to get appointments and very pleasant people to deal with. Able to solve my problems when it has been other than routine maintenance. More

by andrewholmaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Chewning
Aug 29, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to let us know that your experience with our team was 5 star from start to finish! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

August 27, 2022

Service performed included new battery installation, synthetic oil and filter change as well as full vehicle inspection. Service was expertly completed Jim less than two hours! Ready for vacation road More

by rgarris4411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to hear that your recent visit was completed quickly and to your satisfaction. We hope you had an awesome road trip!

August 26, 2022

Good mechanic,good inspection got me in and out on time. Good group of people. More

by opr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Awesome! Thanks so much for your kind words for our hard working team! We look forward to seeing you again at your next visit.

August 13, 2022

Amber was great. She explained everything that needed to be done with my Dodge truck. More

by SAS0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for choosing Criswell to care for your truck! We are ecstatic to hear that you had a 5 star experience with our team.

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