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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
330 Reviews

330 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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January 29, 2023

The accurate, dependable, timely service is appreciated. Amber kept me in the loop from the cause of my problem, to when parts were delivered, and when the technician was available to make rep More

by aroyer0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Riley
Report | Print
Jan 31, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to hear that our team was really able to help you out! Thanks again for choosing Criswell!

January 29, 2023

Everyone is very nice and helpful. I appreciate all of their help and thoughtfulness to their customers More

by Realtortomtom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Awesome! Thank you so much for this positive review and kind words for our team! We look forward to working with you again at your next visit.

January 26, 2023

Very professional and thorough. Very considerate of my time and explained everything in detail to me More

by jusroamn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that you found our team to be professional, responsive, and helpful! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

January 18, 2023

The friendly staff helped me handle a warranty claim with no fuss and maximum ease! More

by LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Riley
Report | Print
Jan 20, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to hear that our team was really able to help you out! Thanks again for choosing Criswell!

January 11, 2023

They were very efficient, pleasant and will definitely go back for all my service needs. More

by joannheisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Riley
Report | Print
Jan 16, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Wonderful! Thank you so much for choosing Criswell to care for your vehicle. We look forward to working with you again for all of your future automotive needs.

January 01, 2023

Everyone is very friendly and helpful! Everything was done well and my car runs great! More

by BRILL.COURTNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Riley
Report | Print
Jan 02, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Excellent! We appreciate hearing that our team was able to get you quickly and safely back out on the road again! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

December 29, 2022

Gives good service and polite to customers and ready to help you with your car More

by Joedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Riley
Report | Print
Dec 30, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We appreciate hearing that you have found our team to be responsive, knowledgeable, and helpful! Thanks again for choosing Criswell.

December 29, 2022

Scheduling was easy. Job took less time than expected so that was great. Friendly people . Waiting room was nice with coffee and tv. More

by GEORGEAUMOCK56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are delighted to hear that you found both our team and our facilities to be welcoming! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

December 22, 2022

Horrible …putting in Jeep brakes wrong is sad due to this is a Jeep dealership !! Dangerous and just wrong ! Also I had to use another car for a week no offer of replacement rental and they are offered to cu More

by Lee197297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Crowley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

While we are disappointed to see that you feel your experience was anything less than top notch, we welcome this feedback as an opportunity to investigate and assess any areas that may need improvement. We hope to have the opportunity to better assist you in the future.

December 21, 2022

Thanks ,the best place to get work done. Special thanks to Amber'..and the mechanic??that did a great job.. More

by heath12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for choosing our professional and knowledgeable team at Criswell to care for your vehicle! We look forward to working with you again at your next visit.

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