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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
330 Reviews

330 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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March 09, 2023

Amber was very helpful and explained how they could address the problem and pointed out other items that the tech had found to be addressed. Good teamwork. More

by ZIRKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Technicians
Mar 14, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for entrusting the care of your vehicle to our knowledgeable and friendly team! We look forward to providing you with the same great service at your next visit.

March 04, 2023

Great communication about my car and service was fast with quality work. Recommend Amber to provide get service. More

by Fplaugher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Riley
Mar 06, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to hear that you had a recommendation worthy experience with our team! Thanks again for choosing Criswell!

March 03, 2023

Staff was friendly, informative, and quick while I waited for my vehicle to be done. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure who I spoke with
Mar 06, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to let us know that you had an efficient, professional, and friendly visit with our hard working team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

February 26, 2023

i just wish they would keep closer to the appointment times which they select for me most of the time More

by CLINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Riley
Feb 27, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for choosing Criswell and thank you for taking the time to share this constructive feedback with us!

February 24, 2023

The service was outstanding from setting up the appointment, the service and picking me up More

by johnwirvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ricketts, Barb Riley
Feb 27, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We appreciate hearing that your experience with our team was great from start to finish! Thanks again for choosing Criswell.

February 21, 2023

Criswell service, even though they operate out of a temporary facility while the new service center is under construction, provide good quality service at a reasonable cost. More

by davetimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Riley
Feb 21, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for providing us with this feedback. We value your business and we look forward to seeing you again at your next visit.

February 10, 2023

Our Jeep Recall repair was our first visit to Criswell. The service and staff hospitality made it a great experience. The waiting area was peaceful and comfortable. Criswell will be our dealership of choic More

by cryptophysics
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Riley
Feb 14, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Welcome to Criswell! We are delighted to hear that our team was able to exceed your expectations at your first visit. We look forward to working with you again for all of your future automotive needs!

February 09, 2023

Very helpful and kind. Always courteous and efficient. Always work with my schedule. Take time to explain and answer my questions. More

by FELLERMARIE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Riley
Feb 14, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are delighted to hear that you found our team to be responsive, flexible, efficient, and professional. We look forward to seeing you again at your next visit!

February 04, 2023

The service department has excellent people taken good care of the customers. The mechanic that did the inspection did a great job. More

by DAVIDAG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Kibler, Barb Riley
Feb 06, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for choosing Criswell to care for your vehicle! We look forward to providing you with the same great service at your next visit.

February 03, 2023

Great customer service . My Jeep was fixed right the first time . Would definitely use them in the future. More

by J Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Riley
Feb 06, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Great to hear! Thanks for taking the time to reach out with this positive feedback.

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