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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
343 Reviews

343 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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August 03, 2023

I like the dealership but I was disappointed that I had to wait for over an hour for the oil change to be done. I had made an appointment and was there on time. More

by BEVNEL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share this constructive feedback with us. We apologize again that your visit too longer than anticipated; sometimes in an effort to provide every vehicle with the very best service, it does take us longer than originally planned. We hope to have the opportunity to assist you again in the future.

August 02, 2023

Everyone was very pleasant professional very fast fixing the recall but they should have had the parts before they scheduled appointments More

by shartx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you so much for taking the time to share this constructive and positive feedback with us. We hope to have the opportunity to assist you again in the future.

July 31, 2023

Service and Sales department are awesome. They make you feel like family. They are my lifetime dealer. More

by ESTEPSCUSTOMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Reyes, Natasha Potoreiko, Kirk Faett
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Jul 31, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you so much for your continued relationship with Criswell! We are delighted to hear that our entire team consistently provides you with top notch service that keeps you coming back.

July 31, 2023

Found a truck I liked at a price that was acceptable. Sales staff was good not pushy. More

by jacobssl
Recommend Dealer
Yes
Employees Worked With
My salesman was Chris. Would rate him a five
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Jul 31, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are delighted to hear that our team was able to help you find just the right vehicle at just the right price! Thank you again for choosing Criswell.

July 28, 2023

Very professional. Eager to work with you. Pleased with service. Very nice! Eager to please! More

by SHEISHLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in Sales is awesome! , Chris Ricketts, Natasha Potoreiko
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Jul 31, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for choosing our Criswell team to care for your vehicle. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

July 28, 2023

Okay didn't solve problem need to bring back another day to explore issue and fix More

by Gloria vest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn
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Jul 31, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for entrusting the care of your vehicle to our professional and helpful team. We look forward to helping to resolve any remaining issues at your earliest convenience.

July 23, 2023

I was on vacation when my air conditioner stopped working. I called the closest dealer. That was Criswell. The got me in the next day. They determined what was wrong. Unfortunately they needed to ord More

by kgarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Potoreiko
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Jul 24, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are very happy to hear that you found our team to be helpful and friendly. We are sorry that you had to end your vacation on this sad note but we are very happy to have had the opportunity to meet you.

July 23, 2023

The customer service was the best As we waited for our jeep to be fixed. They were very helpful and kept us informed. Natasha was very caring, as an older couple she opened doors for us and helped us in More

by darleneguinn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Potoreiko
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Jul 24, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Excellent! We are delighted to hear that you found our facilities and or team members to be warm and welcoming. We look forward to providing you with the same great service at your next visit.

July 21, 2023

ALL GOOD EXCEPT FOR THE LABOR RATES, THEY ARE WAY TOO HIGH. AT LEAST $85 TOO HIGH. AMBER, NATASHA, SHANNON ARE THE BEST. More

by kbausermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha Potoreiko
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Jul 24, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are pleased to hear that you had a great visit with our team and we appreciate your thoughts and feedback.

July 21, 2023

Great staff, friendly and personable! They want you to be satisfied before you leave and make everything right! More

by C.C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that you found our team to be knowledgeable, professional, and thorough. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

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