Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Great customer service experience. The team always works with me to accommodate my schedule, and delivers my vehicle back in a timely fashion. The team always works with me to accommodate my schedule, and delivers my vehicle back in a timely fashion. More

Accommodating with my schedule, polite, service time was as expected. No problems with Criswell, Woodstock. as expected. No problems with Criswell, Woodstock. More

Very friendly customer service team. Answered every question I had about the Jeep. But I was never shown how to operate the radio system Answered every question I had about the Jeep. But I was never shown how to operate the radio system More

Very pleasant atmosphere all around. Took my truck in without notice and completed what I needed done very Took my truck in without notice and completed what I needed done very More

Was very pleasant but extremely expensive. And when I got the key back it wasn’t made right. It is very difficult to remove And when I got the key back it wasn’t made right. It is very difficult to remove More

Van was towed in with little notice. Marco and his staff worked our van in so we do not have to get a hotel for the night. Even let us use a vechicle to get around while they fixed the v Marco and his staff worked our van in so we do not have to get a hotel for the night. Even let us use a vechicle to get around while they fixed the van. More

They were very attentive to my needs, my salesperson Michael was excellent, knowledgeable and listened to my concerns. Michael was excellent, knowledgeable and listened to my concerns. More

Courteous and Professional Always a great experience when visiting the dealership in Woodstock and dealing with Marco when visiting the dealership in Woodstock and dealing with Marco More

Excellent service for my annual inspection. On time for the appointment with no waiting. Friendly and courteous staff. Comfortable waiting area. Great location right across from Lowes so I coul On time for the appointment with no waiting. Friendly and courteous staff. Comfortable waiting area. Great location right across from Lowes so I could take care of a shopping errand during my appointment! More

I called into Criswell Dodge to get a break down of the service that was done on our government vehicle.. I literally got transferred and put in hold a total of six times. I spoke to several different peop service that was done on our government vehicle.. I literally got transferred and put in hold a total of six times. I spoke to several different people that really seemed to not know anything about my imvoice. My advice to you, your employees and company is get your act straight, before you build a bad reputation and go out of business. Learn what customer service is and the how to productively address a customer concern. More