Criswell Chrysler Dodge Jeep Ram of Woodstock

I had a scheduled appointment every one was on time. Great Experience. I'll definitely return. Great Experience. I'll definitely return. More

Very happy with my experience purchasing my Gladiator. Brandon Carter was super nice and patient through the process as it took me almost two weeks and a lot of questions to figure out what I wanted/neede Brandon Carter was super nice and patient through the process as it took me almost two weeks and a lot of questions to figure out what I wanted/needed. More

I have been going thru a set of four tires every 12 months repeatedly have had criswell check alignment and rotate tires every oil change they have never mentioned uneven tire wear brought car in for o months repeatedly have had criswell check alignment and rotate tires every oil change they have never mentioned uneven tire wear brought car in for oil change and 21 k miles on tires was told it needed one tire for inspection. Had four new tires out on car and has alignment checked on complementary check was fine but on alignment machine it was out of alignment. Asked what was wrong and was told everything was tight and nothing was wrong. Paid for alignment and was told I needed to have alignment done every six months. There has to be something wrong to cause the tire wear this is going on three years and techs can not find the problem. I have replaced lower control arms bought new rims and tires. So it's not that o haven't done anything to correct the issue. Why can't they locate the problem. More

Honesty is best practice if a repair is going to take longer then a week that’s okay but don’t continue to tell me week after week “ should be done Friday or early Monday” for multiple weeks just tell me longer then a week that’s okay but don’t continue to tell me week after week “ should be done Friday or early Monday” for multiple weeks just tell me up front More

Excellent service Amber is always courteous and professional and the work done on my vehicle is always top notch professional and the work done on my vehicle is always top notch More

The fact that our tags couldn’t be mailed because “they didn’t want to pay the fee” (what I was told) is why I will not recommend this place. Our sales person Perry was top notch. But the guy we saw for fi didn’t want to pay the fee” (what I was told) is why I will not recommend this place. Our sales person Perry was top notch. But the guy we saw for financing and who called me about tags I could have done without. More

First time went to this dealer, the dealer facilities is huge and modern also very impressive. met my saleman Michael Lauritzen and the rest of the team, they are extremely friendly and knowledgeable. defin huge and modern also very impressive. met my saleman Michael Lauritzen and the rest of the team, they are extremely friendly and knowledgeable. definitely would buy from Criswell Jeep again. More

The experience was not very good. We did buy the vehicle but the dealer was unorganized from the very start. We did buy the vehicle but the dealer was unorganized from the very start. More

Pleasant salesman and excellent financingperson. This was a used car and I made a deal with the salesman and the weekend manager. The weekday manager reneged. He went back on the dealt and the up This was a used car and I made a deal with the salesman and the weekend manager. The weekday manager reneged. He went back on the dealt and the upped the price several thousand. ALSO, they promised met they had done a thorough check and cleaning of the whole vehicle. BUT: 1. They did not clean out the storage area/ compartment below the back lift gate deck. There were mice nests, dead mice and torn up parts. Spare tire was at 15 PS instead of 60. When I showed them the photos, they said it was my problem. 2. The shift lever indicator lights next to the shift lever did not work. Again they said too bad! 3. Battery died after leaving litigate open for 45 minutes so I replaced it. They did not reimburse me. More

Perry was very helpful with the whole process of buying my vehicle-great customer service. my vehicle-great customer service. More