Criswell Chevrolet - Service Center

Dina was the BEST!!! she helped me w my issue...she is very professional and attentive !!! If you ever get to use their services, she is the one to go to !!! very professional and attentive !!! If you ever get to use their services, she is the one to go to !!! More

Dina Is the Bomb! Dina is a first-class advisor. She is one of the main reasons I have purchased several corvettes at Criswell. She always greets me with a smile, Dina is a first-class advisor. She is one of the main reasons I have purchased several corvettes at Criswell. She always greets me with a smile, More

Peace of mind. Confidence in a job well done. Danny Iriarte, Wes Norton, Catherine, and Sheila of Criswell Chevrolet’s Service Department assisted my wife and me in-person. Very organized, conscie Danny Iriarte, Wes Norton, Catherine, and Sheila of Criswell Chevrolet’s Service Department assisted my wife and me in-person. Very organized, conscientious, honest, and knowledgeable people who respect customers’ time while ensuring customers’ vehicle issues are properly addressed. Impeccable logistics, communication, and customer care provided by Harry Song and Scott LeStrange. Peace of mind. Confidence in a job well done. For this many people all from the same company to each do an outstanding job to deliver consistently high level customer satisfaction, especially through the strains of COVID-19 is exceptionally impressive. My wife and I truly hope more people get to experience purchasing and servicing their vehicle through Criswell Chevrolet. I certainly can see why the Criswell Chevrolet Service Team is regarded as one of best in Maryland! More

Jose was fantastic! After not having such great experiences other places I am so happy I found him! He was helpful, and knowledgeable, as well as very kind! Highly recommend Jose and his team if yo experiences other places I am so happy I found him! He was helpful, and knowledgeable, as well as very kind! Highly recommend Jose and his team if you are in the market for a new vehicle! More

Worst Service Department I've Ever Had Experience With! I bought a 2016 Malibu in September, not even 3 months later the engine light came on. Took it in for service for the advisor to say that "leaves" wer I bought a 2016 Malibu in September, not even 3 months later the engine light came on. Took it in for service for the advisor to say that "leaves" were blocking the air flow to the engine. Never got a status call, had to call in myself numerous of times to find out what was the diagnosis, tired to charge me $160 for that bogus answer. {Mind you, I work in the service department at a different dealership not too far from here, that unfortunately do no service Chevys} The engine light came on right after I picked up my vehicle. I have been calling for the past couple of months to speak to the service director, they are never available or will "return" the call when they get a chance..... STILL waiting on a call back. Please hire knowledgeable advisors and techs. This place is ABSOLUTE garbage. More

Really disappointed in the lack of a return phone call regarding service for the 2014 Equinox we purchased. Still waiting for a call back from the original December 9 2019 call. This is the 3rd vehicle I regarding service for the 2014 Equinox we purchased. Still waiting for a call back from the original December 9 2019 call. This is the 3rd vehicle I purchased from there and the first time I have ever had any issues regarding service. Get it together Criswell! Your Corvette and Camaro business is NOT all there is but, it appears to be the only ones that get recognized anymore! More

Worst Service Manager Ever. Car towed in for overheating 10/19. Milked warranty for repairs. 12/19 car still there overheating NO POSSESSION of vehicle 10/19. Milked warranty for repairs. 12/19 car still there overheating NO POSSESSION of vehicle More

My 2018 truck needed service and was told to go to service and ask for Dina and she told me she didn’t have time for me and threw her arms up and walked away. My family and friends have always used cr service and ask for Dina and she told me she didn’t have time for me and threw her arms up and walked away. My family and friends have always used criswell for our chevys, jeeps and Honda’s; over twenty cars and it’s because of Richard Beckett. Richard is the only salesman I trust to buy a car from and it’s unfortunate that I’m questioning ever buying from criswell again because of Dina in service. More

Horribly dishonest Damaged my vehicle while servicing it. Crooked Service Manager Danny Iriarte keeps trying to get the repairs paid for by my insurance, or vehicle “fix Damaged my vehicle while servicing it. Crooked Service Manager Danny Iriarte keeps trying to get the repairs paid for by my insurance, or vehicle “fixed” by him — despite me making it clear I want the vehicle repaired by another dealership. More