Criswell Chevrolet - Service Center

Criswell Chevrolet...a great service experience!!! Brought my new 2015 Chevrolet Tahoe in for Cilajet and Nitrofill. The entire service team was extremely professional, courteous and went out of their Brought my new 2015 Chevrolet Tahoe in for Cilajet and Nitrofill. The entire service team was extremely professional, courteous and went out of their way to insure I was completely satisfied with the work performed, Adrianna, Rochelle, along with the parts department were outstanding. I feel great about having Criswell Chevrolet service taking care of all my service needs in the future! More

service on recall item I received in the mail a recall notice on an item of my vehicle that needed to be done , I called my service rep., Nick Chapman, and he said that the I received in the mail a recall notice on an item of my vehicle that needed to be done , I called my service rep., Nick Chapman, and he said that the part was in stock and that it can be done at anytime. We arranged for me to bring my vehicle in to the shop in about 45 minutes! and he would get someone on it as soon as possible. Nick told me it might take about 2 hours to do the repair work and that I can wait in the lounge, no problem. After 20 minutes he came out to tell me it was finished and I can take the car home. All of my service at Criswell is done very professionally and handled in a very friendly manner, especially by Nick Chapman, who has been my service rep for over 6 years and 3 different vehicles that I have bought from Criswell Thank You Stuart Cadel More

Efficient Operations When I arrived for my appointment, the service entrance bay was full. By the time I got out of my car and was greeted by EJ, the bay was emptied. I pu When I arrived for my appointment, the service entrance bay was full. By the time I got out of my car and was greeted by EJ, the bay was emptied. I pulled my Traverse in and discussed the service needs with EJ. As there were no major repairs, I decided to wait. EJ kept me updated on the progress of the servicing. I was out in less than 2 hours. This was my first service experience with both EJ and Criswell. I will be back. I will definitely recommend Criswell as a service facility. Very efficient, very positive and very professional. More

A pleasure to deal with I was taken care of as soon as I arrived and was told exactly what was going to be done and approximately how long it would take to complete. When it I was taken care of as soon as I arrived and was told exactly what was going to be done and approximately how long it would take to complete. When it was going to take a little bit more time I was updated and that was greatly appreciated. Overall a pleasurable experience. More

Excellent Body Work! Overall: Great experience and service with all staff from both Honda Dealership and Chevy Dealership! I had to replace the bumper on my 2004 Honda Overall: Great experience and service with all staff from both Honda Dealership and Chevy Dealership! I had to replace the bumper on my 2004 Honda LX. Although it's a Honda, Criswell's body shop is at the Chevy dealership location - the one with the Corvettes! Because I could not leave my car at the shop for more than one day, both the Honda and Chevy body shop managers worked with me to get the work done in stages. Harold, at the Honda dealership, ordered the bumper and when it came in a few days later, I took the car to the Chevy dealership for a paint match. Matching the paint for my model is tricky because there are four variations. Matt did an excellent job matching the swatches to my car. And, the bumper was ready in only two days! Since I live close to the Chevy dealership, I was able to use their shuttle service to return home and then return to the dealership when my car was finished. Both shuttle drivers were very polite and very funny. We had many laughs during the short commute. When I got my car back, it was as good as new! More

warranty problem I came to Nick with a warranty problem and it was resolved with no questions asked and very quickly. I would recommend him to anyone I know and will c I came to Nick with a warranty problem and it was resolved with no questions asked and very quickly. I would recommend him to anyone I know and will continue to use Criswell Chevrolet for auto . More

Fixing my truck They did a great job of fixing my truck and made it look new again after the accident. Will definitely recommend them and will come back if anything They did a great job of fixing my truck and made it look new again after the accident. Will definitely recommend them and will come back if anything happens again More

First Class Dealership for new car purchases and service I have purchased many vehicles from Criswell and Gil Keller has always been the friendliest salesperson anyone could ask for. The Service Department i I have purchased many vehicles from Criswell and Gil Keller has always been the friendliest salesperson anyone could ask for. The Service Department is always easy to deal with and the Mechanic Robert Messina always does a great job the first time and always lets me know what should be serviced soon. The customer lounge is very comfortable and when I have had to wait for service it was completed in an extremely reasonable time. I would recommend Criswell to anyone Thank You, Michael Young More

I always call and converse with Dina before I work on my truck or let her take it. She always has good information for me when I make a decision on what to do with my Tahoe. Never before had I ever let an truck or let her take it. She always has good information for me when I make a decision on what to do with my Tahoe. Never before had I ever let anyone work on my vehicles. From the moment I found Dina, I found a partner in decisions on what to do with my vehicles. I am so glad she is available. I usually take my truck apart and look at the problem before I decide to bring it to the dealership of fix it myself. I HAVE WORKED ON CARS MY WHOLE LOFE AND NEVER TRUSTED ANYONE BEFORE. Now I don't turn wrenches before at least getting a quote from Dina. She is always super friendly and quick. I am able to tell her what I think is worng and she suggests what she and her tech think. When its fixed, its done right. I'm very pleased. I hope she is well compensated and never leaves Criswell. I wouldn't know what to do with out her. More

Dina provided excellent customer service. She was very polite, knowledgeable, and keep me inform via telephone on the progress of my vehicle. She is a top notch employee. Keep up the great work. Demetr polite, knowledgeable, and keep me inform via telephone on the progress of my vehicle. She is a top notch employee. Keep up the great work. Demetries Gibson More