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Criswell Chevrolet of Thurmont - Service Center

Thurmont, MD

4.3
35 Reviews

35 Reviews of Criswell Chevrolet of Thurmont - Service Center

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April 08, 2022

Sadie was absolutely amazing! I had my oil changed last Saturday and she knew I was on a time crunch. She was honest and did her best to have my car ready in the time frame I need More

by Klate8882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sadie Finneyfrock
Apr 11, 2022 -

Criswell Chevrolet of Thurmont responded

Thanks so much for taking the time to share this positive review and kind comments about our staff. We strive for 100% customer satisfaction, and it's great to see you were pleased with your recent experience at Criswell of Thurmont. Please give us a call or stop by if we can be of service in the future.

March 24, 2022

They do great work and prices are responsible. Krystal does a great job keeping me informed on any work being done and is a pleasure to deal with More

by SAF0271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Swanson
Mar 28, 2022 -

Criswell Chevrolet of Thurmont responded

Thanks for taking the time to let us know how we are doing! We value the opportunity to work with you and are glad to know you are satisfied with the high quality service you've received at Criswell of Thurmont.

March 04, 2021

Very thorough and helpful, made buying our truck so easy! Will go back to see him in the future! Awesome first experience buying from Criswell. More

by Jessi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Chuckerel
Mar 05, 2021 -

Criswell Chevrolet of Thurmont responded

Awesome! It's great to know that our knowledgeable staff provided a return worthy visit. We value your business and look forward to continuing this working relationship.

July 15, 2020

Brandon always makes time for me even when the shop is busy!! Brandon makes sure my vehicle is well taken care of and truly goes above and beyond the call!! Thanks so much Brandon!!! More

by Honest customer
Recommend Dealer
Yes
Employees Worked With
John Bierman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Criswell Chevrolet of Thurmont responded

That's wonderful to hear! We really appreciate both your business and positive comments about our staff. It's our pleasure to help, and we look forward to continuing to work with you on any of your automotive needs.

June 13, 2020

Joe was a very honest and patient man. We started out on shaky ground only because of hidden issues he knew nothing about with our family. However, once we opened up to discuss, we both found out how lucky More

by maryherring1998
Recommend Dealer
Yes
Employees Worked With
Joe Jacobs, Andy Russo
Jun 16, 2020 -

Criswell Chevrolet of Thurmont responded

We're happy to see that you were satisfied with your recent experience at Criswell of Thurmont. Our staff is here to help and we appreciate the opportunity to work with you on any of your automotive needs. We look forward to your next visit and welcome you to reach out if we can assist in any other way.

May 15, 2020

Mike Chuckerel was very helpful, courteous and professional. My overall experience working him was great! The dealership also has a wide selection of vehicles to look at. More

by Jessica W
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Chuckerel
May 18, 2020 -

Criswell Chevrolet of Thurmont responded

It's our pleasure to offer an outstanding car buying event and we are happy to see that you were pleased with the great customer service Mike provided. Don't hesitate to reach out if we can be of further assistance.

October 15, 2019

Awesome service dept., quality work, great customer service Brandon was absolutely phenomenal on getting my truck in the shop and working out all the problems in the shortest amount of time possible. Truck serv More

by Josh L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Criswell Chevrolet of Thurmont responded

It's always rewarding to read such a wonderful review of a customer's outstanding visit to our service department. Our service team is pretty amazing and many of our customers comment on the remarkable customer care and top notch vehicle service they receive when working with Brandon as their advisor. We sincerely value your business and hope to be of assistance to you again in the future.

August 05, 2019

Friendly staff that doesn't mind taking your money. Brought my car here multiple times, always pricey, but was expensive work, the last time however I brought my car in to simply get my tail lights repl More

by Bigchump123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Plakas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dory McIntosh
January 20, 2019

Bed Liner Worked with Erick over the phone and in the service center. A wonderful experience, and will be returning to Criswell Thurmont for all follow up servi More

by Chevyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Greene
Jan 21, 2019 -

Criswell Chevrolet of Thurmont responded

We're glad that we were able to help you out! Erick and the team at Criswell Chevy of Thurmont look forward to the next chance to work with you to provide the service your vehicle needs to stay in top performing condition.

November 30, 2018

Exceptional Service I called Criswell's Service department to schedule a time to bring my truck in for a "check engine" light. Brandon answered and quickly got me a date More

by Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Technicians that worked on my Truck.
Dec 03, 2018 -

Criswell Chevrolet of Thurmont responded

It's our pleasure to offer the best service available every time you visit our dealership, and our customers often comment on the high-quality customer service they receive when working with Brandon as their advisor at Criswell Chevy of Thurmont. We look forward to working with you again when your vehicle is due for its next regular service visit!