Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Criswell Chevrolet

Gaithersburg, MD

Overview
Employees
Reviews
Vehicles
4.8
2,249 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
Contact Dealership
View Awards

503 Quince Orchard Road

Gaithersburg, MD

20878

Directions

By Type

Showing 2,249 reviews

January 16, 2025

Brain was a great salesman. He made me feel very welcomed. He had very good product knowledge, and he was very professional. More

by Webcole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Criswell Chevrolet responded

It's great to see you enjoyed an overall outstanding car buying experience while working with the knowledgeable staff at Criswell. We appreciate the opportunity to work with you and welcome you to reach out with any additional questions.

January 15, 2025

Knoxx and Criswell definitely know how to take advantage of customers. I wouldn't recommend this dealership to my worst enemy. I have bought multiple vehicles from this dealership, and this last car I purch More

by carmenkd2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Szot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Knox Masiyakurima
1.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Mesa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Criswell Chevrolet responded

Thank you for sharing this feedback. We are sorry to see you did not have a positive experience and hope you'll consider giving us another chance to work with you to provide the high quality car buying event you've come to expect from us.

January 14, 2025

Peter Eaton was easy to work with and made the process very easy. Would highly recommend to friends and family. More

by Sam Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
Report | Print
Jan 14, 2025 -

Criswell Chevrolet responded

It's exciting to see you enjoyed a standout purchasing process while working with Peter! We value your business and hope to be of service to you in the future.

January 12, 2025

From the very first impression. Brian was amazing. Very honest and dedicated gentleman. Thanks to you we decided to leave our town drive all the way to Criswell in Gaithersburg,M More

by alfredohl73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs. Chow, financial manager
Report | Print
Jan 12, 2025 -

Criswell Chevrolet responded

It's our goal to deliver a remarkable vehicle buying event, and it's great to hear about your positive experience. We appreciate the opportunity to work with you and welcome you to reach out if we can be of further assistance.

January 11, 2025

Carter-Porter, Dakota/Willy- Advisor are the best. They do an excellent job in communicating and making sure the customers needs are met. I recommend asking for them at all times. I am a valued custom More

by VALUED CUSTOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter-Porter Dakota-Advisor Willy- Advisor
Report | Print
Jan 12, 2025 -

Criswell Chevrolet responded

Thank you for sharing this wonderful feedback about our courteous and capable staff! It's rewarding to know you can rely on our team to provide a standout service event each time you visit Criswell. We value your business and look forward to seeing you soon.

January 03, 2025

Was a pleasure working with Brian and everybody at this dealership. Helped me out a lot with turning in a vehicle and getting a brand new vehicle. More

by jacob.schmid96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Criswell Chevrolet responded

Thanks for taking the time to share this positive feedback! We value your business and hope to be of service to you in the future.

December 30, 2024

Skyler was great. His customer service was excellent! He knew what I wanted and got the job done. More

by jtrent_2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Criswell Chevrolet responded

It's great to see you had such a positive experience at Criswell! Thanks again for sharing this feedback and don't hesitate to reach out if we can help in any other way.

December 23, 2024

Very helpful and informative . Dina is great and very knowledgeable. No issues with service received. Quick , easy and hassle free More

by Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Karolick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McCormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Criswell Chevrolet responded

It's great to see you had an all-around outstanding service experience. Dina and the Criswell team are always happy to help with any of your automotive needs, and we welcome you to give us a call or stop by if we can help in any other way.

December 23, 2024

Fast and easy experience! They had my dream car in stock with the exact specs I was looking for. Brian did a very good job of communicating throughout the process and helped m More

by Jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2024 -

Criswell Chevrolet responded

It's exciting to see we had exactly what you were looking for and made this such an easy purchase! Thanks for taking the time to share this positive review with us, and please don't hesitate to reach out if we can help in any other way.

December 11, 2024

Sales staff very accommadating, amiable, and straightforward. I've been here before,and will return again... As well as recommending to friends. More

by blanderjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2024 -

Criswell Chevrolet responded

Thanks so much for sharing this positive feedback! It's great to know you can rely on our team to provide an excellent experience worth recommending to others. We value the opportunity to work with you and hope to see you soon!

1
...
8
9
10
...
225