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Criswell Chevrolet
Gaithersburg, MD
2,215 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,215 reviews
December 03, 2024
Skyler was a great salesman, He was very quick and respectful of my time constraint. He definitely gave a no pressure approach. respectful of my time constraint. He definitely gave a no pressure approach. More
by Ally
December 03, 2024
Brian was very attentive and went above and beyond to get us the car we wanted with the specifications we wanted . I would recommend him to anyone who wants to get a new car. us the car we wanted with the specifications we wanted . I would recommend him to anyone who wants to get a new car. More
by PaulVetter
Employees Worked With
December 03, 2024
Outstanding experience from start to finish! WOW! Brian went out of his way to get us the exact car that we wanted. He was a great communicator also!! Great to work with. Highly recommend both B WOW! Brian went out of his way to get us the exact car that we wanted. He was a great communicator also!! Great to work with. Highly recommend both Brian and Criswell. The financing was a great deal, and there was absolutely NO PRESSURE! 5 stars for sure!!! More
by JMVETTER
November 30, 2024
OUTSTANDING. I would definitely recommend and return to this dealership in the future and anyone is looking to purchase a Chevrolet or GMC. I would definitely recommend and return to this dealership in the future and anyone is looking to purchase a Chevrolet or GMC. More
by Jrcole73
November 27, 2024
Rude employee, slow to respond, will straight rip you off. Will never do business with him again off. Will never do business with him again More
by Rallybobally
Employees Worked With
November 25, 2024
Excellent service. Brian was tremendously efficient and answers all my questions. Was also in and out in record time! Brian was tremendously efficient and answers all my questions. Was also in and out in record time! More
by welegbe22
November 24, 2024
This dealership was well stocked and had a friendly atmosphere. The salesmen made the buying process was easy and straightforward. atmosphere. The salesmen made the buying process was easy and straightforward. More
by ccgillis98
Employees Worked With
November 24, 2024
No gimmicks. Pleasant experience for the new car purchase. Highly recommend to anyone. Very knowledgeable guys. Pleasant experience for the new car purchase. Highly recommend to anyone. Very knowledgeable guys. More
by PapaSmurf
Employees Worked With
November 23, 2024
Brian was awesome to work with! Very knowledgeable with the truck and great customer service. I will be sure to send any new customers his way. Very knowledgeable with the truck and great customer service. I will be sure to send any new customers his way. More
by dtfisher
November 18, 2024
Dina Bartolomeo Is the best Performance Service Advisor Criswell Chevrolet has ever had. She is the most professional and knowledgeable individual I have ever met. She completely won me over. She took the Criswell Chevrolet has ever had. She is the most professional and knowledgeable individual I have ever met. She completely won me over. She took the best care of me, kept me updated on the progress and walked me through the final stages of my maintenance. I couldn't be happier. I go where she goes. Thank you. More
by The Rose 1937
Employees Worked With
