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Criswell Chevrolet
Gaithersburg, MD
2,143 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,143 reviews
July 18, 2024
Worked with Mr Peter Eaton, who made the purchase experience exceptional! He took his time going over all documents with me and answered all of my inquiries. His colleagues in the finance department experience exceptional! He took his time going over all documents with me and answered all of my inquiries. His colleagues in the finance department Mr Morris Williams and Don Boone were also very kind and courteous making the experience very pleasant. I ended up with the car I've had my eye on for quite a while. Although other dealerships had the car I wanted they just didn't have all the specifications, however Criswell Auto nailed it!! Thanks again for your time and patience and I look forward to doing business with you all again sometime in the near future. More
by That1guy
Employees Worked With
Other Employees :
Morris Williams and Don Boone
July 18, 2024
I ordered my new 2024 Chevy Colorado with several options. Our sales representative, Anthony Vattuone, continually updated us on the status of the order and expected date of delivery. He was enthus options. Our sales representative, Anthony Vattuone, continually updated us on the status of the order and expected date of delivery. He was enthusiastic and consistently and promptly responded to all calls and emails. The entire buying process was clear, easy, and remarkably quick. I would recommend Criswell to anyone. More
by dhumerick
July 17, 2024
Excellent to work with, really does try to make the best deal for you. Great deal for you. Great More
by Sfigler
Employees Worked With
July 17, 2024
This was my second Corvette purchase from Criswell. After reviewing many Chevrolet websites, I went to a dealer in Atlantic City New Jersey that had over 200 Corvettes. I wasn't unable to find a one th After reviewing many Chevrolet websites, I went to a dealer in Atlantic City New Jersey that had over 200 Corvettes. I wasn't unable to find a one that meet my criteria. I then went to Criswell and found and purchased the vehicle. More
by BM-MB550
Employees Worked With
July 17, 2024
We appreciated how the entire process was very simple and straight forward. Great customer service from Brian and Jason. straight forward. Great customer service from Brian and Jason. More
by Sreumont
July 16, 2024
This dealership was very accommodating to order my vehicle in a timely manner. Great Job vehicle in a timely manner. Great Job More
by Brockd9
July 12, 2024
Brian and Team demonstrated a high level of professionalism and made every effort to get me into my dream truck, the ZR2. Folks that ask me about my truck are amazed at the deal I got, again su professionalism and made every effort to get me into my dream truck, the ZR2. Folks that ask me about my truck are amazed at the deal I got, again super pleased with my experience and love my new ZR2! More
by darrell.butler123
Employees Worked With
July 10, 2024
Salesman was a nice guy, but i didn’t feel like they took too much effort because I was the one reaching out, the financing was the absolute worst, very pushy and was too forceful, everything through the pro too much effort because I was the one reaching out, the financing was the absolute worst, very pushy and was too forceful, everything through the process of my low ball appraisal on my car to the extremely high financing made me extremely disappointed, absolutely no follow up, so to me the customer service is a joke. More
by gmead62885
July 05, 2024
Great experience, great service and overall easiest vehicle purchase I’ve ever had. Highly recommend. vehicle purchase I’ve ever had. Highly recommend. More
by Wheelerweld23
Employees Worked With
June 30, 2024
Purchased a new C8 from Criswell and Scott made the process completely seamless. Highly recommend Scott and this dealership as a whole. More than impressed with the deal they were able to give me. Trav process completely seamless. Highly recommend Scott and this dealership as a whole. More than impressed with the deal they were able to give me. Traveled 7 hours to make this purchase and it was more than worth the trip. More
by Ohio
Employees Worked With
