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Criswell Chevrolet
Gaithersburg, MD
2,235 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,235 reviews
March 03, 2025
This is the fourth truck I have purchased from Aundre Davidson at this dealership in the past four years. I honestly believe he is the best car salesman I have ever dealt with. I needed a very specific t Davidson at this dealership in the past four years. I honestly believe he is the best car salesman I have ever dealt with. I needed a very specific truck for my business and on top of that, I needed to take delivery before year end for tax purposes. Not only was Aundre able to locate this vehicle, it required a dealer swap to make it happen. The entire transaction (other than handing in my check and trade-in) was done over the phone and once again, promises made promises kept. It was a flawless transaction with no surprises. Did I mention my drive to the dealership is over five hours away from New York. How many dealerships did I pass just to arrive at Criswell Chevrolet. I have dealt with many car dealerships in my 57 years and this one is worth the drive! Thanks again Aundre and the entire staff for making this a stress-free transaction. More
by Alfred P
Employees Worked With
March 02, 2025
I have now bought more than one vehicle from this dealership. Everyone was so helpful, patient and wonderful. dealership. Everyone was so helpful, patient and wonderful. More
by CW08
February 25, 2025
The dealership treated me with respect and worked with me to answer all my questions.Buying the truck went very smoothly to answer all my questions.Buying the truck went very smoothly More
by m.moxley
February 15, 2025
They was very nice and just being themselves which I truly adored. I had great people helping me make my first being purchase and I’m just so grateful. truly adored. I had great people helping me make my first being purchase and I’m just so grateful. More
by Ms.Dudley
Employees Worked With
February 15, 2025
Brian was great to work with. Very professional, transparent and communicative. Truly make my experience smooth and expeditious. Very professional, transparent and communicative. Truly make my experience smooth and expeditious. More
by wilmar H
February 11, 2025
This dealership had a very friendly welcome coming into the door. My experience purchasing a new car was fantastic and Brian was AWESOME! The help and the hospitality was excellent. I love my new car, Than the door. My experience purchasing a new car was fantastic and Brian was AWESOME! The help and the hospitality was excellent. I love my new car, Thank you! More
by kingdomgirl1989
Employees Worked With
February 11, 2025
Very easy to work with! Obviously both Skyler and Jason the manager wanted to ensure that this was a pleasant and easy experience for me. Obviously both Skyler and Jason the manager wanted to ensure that this was a pleasant and easy experience for me. More
by CBA
February 01, 2025
“Great experience! Smooth process, friendly staff, and love my new car. Highly recommend this dealership!” Smooth process, friendly staff, and love my new car. Highly recommend this dealership!” More
by NickZ06
January 30, 2025
My family and I are very pleased and happy with our new car, thank you Brian for the excellent service. car, thank you Brian for the excellent service. More
by Lia
Employees Worked With
January 29, 2025
Skyler was very helpful in trying get me into the car I want. Although it did not work out in my favor at this time. I plan to return and work with Skyler again. He made it very convenient and comfortable want. Although it did not work out in my favor at this time. I plan to return and work with Skyler again. He made it very convenient and comfortable for me. Even without a new car I will still use Criswell when my car needs servicing! More
by nravello38
Employees Worked With
