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Criswell Chevrolet

Gaithersburg, MD

4.7
2,143 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,143 reviews

August 23, 2024

Bought my 3rd Corvette from them this year. Best prices anywhere. My salesman, Mario was great. Wanted to make a deal! More

by Curtis C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Criswell Chevrolet responded

Congratulations on your purchase! We appreciate your continued patronage and look forward to working with you on any future automotive needs.

August 23, 2024

I have dealt with many car dealerships over the years and Criswell was one of the best due mainly to the professionalism, courtesy and thoroughness of my sales person, Mario Adams More

by RARC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Criswell Chevrolet responded

It's wonderful to know you had a standout buying event at Criswell. Our team members, like Mario, are committed to providing exceptional service, and we welcome you to reach out if we can be of assistance with any future automotive needs.

August 23, 2024

Peter was very helpful and professional. He certainly know his business. I would highly recommend him to my friends. More

by leemilstead2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris was so kind and friendly. We enjoyed meeting with him
Aug 26, 2024 -

Criswell Chevrolet responded

Thanks for sharing these kind comments and recommendations! We value the opportunity to work with you and hope to be of service to you in the future.

August 23, 2024

We had the pleasure of being serviced by a gentleman named Mario Adams. He was attentive, courteous, professional, and knowledgeable. He took great pride in his profession and care for the customer. He More

by robinclipper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Criswell Chevrolet responded

Thank you for taking the time to share this positive feedback! Our goal is to offer a memorable vehicle purchasing process, and it's great to know you were pleased with your experience at Criswell.

August 21, 2024

Ever feel like you're meeting an old friend for the first time?? Well, that is Mario Adams - friendly, professional, extremely knowledgeable, funny, and dashingly handsome. An absolute pleasure to work with More

by kjmcmaster88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Criswell Chevrolet responded

It's exciting to see you enjoyed such an easy and efficient car buying event while working with Mario. We appreciate your kind comments and recommendations.

August 20, 2024

Excellent salesman, you could say a master at his craft. Extremely pleasure to deal with and talk to If I am to buy from Criswell again, Kevin will be the one I ask for! More

by CKJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Criswell Chevrolet responded

It's wonderful to know you enjoyed a standout buying experience while working with Kevin. We appreciate this positive feedback and look forward to working with you again on any of your future automotive needs.

August 17, 2024

Great purchasing experience, From the moment of my initial inquiry regarding the vehicle until the final purchase every step was a pleasure dealing with Tamiko! More

by klaushappel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamiko Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Criswell Chevrolet responded

It's wonderful to know you enjoyed a fantastic vehicle buying event from start to finish! Don't hesitate to reach out if we can help in any other way.

August 15, 2024

The manager was rude. He is not even cute. When you do not look nothing, you better be nice. More

by Vivi
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Do not no his name. 08/14/24 manager
Aug 16, 2024 -

Criswell Chevrolet responded

Thank you for sharing this feedback. We strive to provide a positive experience, and it's disappointing to see we scored such a low star rating. We welcome you to reach out if we can be of service to you in the future.

August 13, 2024

I would like to thank Brian Norwood of Criswell Chevrolet of Gaithersburg MD, I needed to replace my 2019 Equinox that I truly loved due to an accident. My dealership was unable to find exactly what I wan More

by bab7227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Criswell Chevrolet responded

It's wonderful to know Brian and Criswell were able to help you find a vehicle that met your needs. We value the opportunity to work with you and appreciate you taking the time to share this positive feedback. We hope you enjoy your new Equinox!

August 12, 2024

Mario is professional, calm, gregarious and incredibly knowledgeable about cars having been in the business for 40 years - highly recommend working with him and Criswell Chevrolet as the experience was pl More

by tracy m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Criswell Chevrolet responded

Thank you for sharing this positive feedback! It's wonderful to know you were satisfied with your overall purchasing process. We hope to be of service to you in the future.

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