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Criswell Chevrolet
Gaithersburg, MD
2,143 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,143 reviews
September 09, 2024
This is our first purchase from Criswell Chevrolet. Mario Adams was our salesman. He was very cordial, professional and knowledgeable about the vehicles. He went above and beyond to help make this pu Mario Adams was our salesman. He was very cordial, professional and knowledgeable about the vehicles. He went above and beyond to help make this purchase work. He made the purchasing process streamlined and smooth from start to finish. Very happy with our choice and all the friendly people at Criswell. Will definitely look to Mario for our next vehicle purchase. More
by motnob
Employees Worked With
September 04, 2024
Joey was incredibly helpful and so kind. I emailed back and forth with Joey a few times before my husband and I went to the lot to make the purchase. He gave us all the information we needed I emailed back and forth with Joey a few times before my husband and I went to the lot to make the purchase. He gave us all the information we needed to buy our new Trax. I really appreciated Joey taking the time to show me the ins-and-outs of my new car and answer my questions even after we signed the paperwork -- he even emphasized that I could give him a call if I had any more questions, which I so appreciated. A big thank you to Joey for making my first time buying a car at a dealer a painless one! More
by emilymlefeber
Employees Worked With
September 03, 2024
Clean, quick, easy. Very smooth process and would definitely be back in the near future . Very smooth process and would definitely be back in the near future . More
by Swilhoyt01
Employees Worked With
September 01, 2024
I had an grest experience at the dealership; the staff was knowledgeable, friendly, and efficient. was knowledgeable, friendly, and efficient. More
by lashaundac
Employees Worked With
August 31, 2024
Very much recommend Mario as your dealer! He was friendly, considerate & informational. He answered all my questions, made us feel comfortable, laugh and excited in buying a used car from the He was friendly, considerate & informational. He answered all my questions, made us feel comfortable, laugh and excited in buying a used car from the dealership. More
by jessica.chavarria11
Employees Worked With
August 28, 2024
This is my 7th purchase with Criswell in Gaithersburg as well as my 7th purchase with Mario Adams! Buying a car whether new or used is an uncomfortable process! There are so many factors and as the buyer well as my 7th purchase with Mario Adams! Buying a car whether new or used is an uncomfortable process! There are so many factors and as the buyer you need to think about Your credit, a down payment, getting the best value on your trade. In addition learning all the features of a new vehicle and maneuvering through warranty options. It’s stressful!! Mario at Criswell makes this major purchase stress free! Trusting anyone is a hurdle for me let alone a car salesman !!! Mario made the process as easy as it could be. He is very upfront and honest and you know your options from the start to finish. You will not waste your time going back and forth with xx! I left Criswell 7 times with absolutely no buyers remorse ! If you are looking for a car go to Criswell and Mario first. Then you will understand why I have been there 7 times! And the craziest part is I don’t even live in Maryland. I live in West Virginia and still go all the way to Gaithersburg.! More
by Theresanj1234
Employees Worked With
August 27, 2024
great experience with the used car department. worked with Mario who was great to work with he made the car buying experience easy and stress free. would recommend. worked with Mario who was great to work with he made the car buying experience easy and stress free. would recommend. More
by mc57
Employees Worked With
August 27, 2024
This dealership was great! ! Mario was amazing he help the buying process be as smooth as possible. such a great guy super nice and always willing to help. ! Mario was amazing he help the buying process be as smooth as possible. such a great guy super nice and always willing to help. More
by JB53
Employees Worked With
August 26, 2024
I have a wonderful experience at the dealership. This is a third car I got from that dealership the salesperson Mario Adams is one of the best sales person I have a met. I sent him a couple of other This is a third car I got from that dealership the salesperson Mario Adams is one of the best sales person I have a met. I sent him a couple of other friends that had the same experience. I have a wonderful experience I’m very thankful to have him as my salesperson. More
by Abush
Employees Worked With
August 26, 2024
Kyle was a paragon of service. I really appreciated Kyle's courteousness, attentiveness, and attention to detail. I look forward to having Kyle as a service consultant. I look f I really appreciated Kyle's courteousness, attentiveness, and attention to detail. I look forward to having Kyle as a service consultant. I look forward to working with him in the future. More
by natevster
Employees Worked With
Kyle Smith
