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Criswell Chevrolet

Gaithersburg, MD

4.7
2,143 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,143 reviews

September 25, 2024

Brian and his associates were fantastic to work with. They gave me a great deal and kept me updated until the car arrived to my house. More

by kfloth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Criswell Chevrolet responded

It's great to see you were pleased with your overall experience at Criswell! Don't hesitate to reach out if we can help in any other way.

September 21, 2024

Skyler was quick with responding through text/email. He was polite and not pushy like most salesman. More

by AngieFoster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Farr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashan Javeid
Sep 23, 2024 -

Criswell Chevrolet responded

Thank you for taking the time to share this feedback. We value your business and welcome you to reach out if we can be of service to you in the future.

September 20, 2024

At 499 Quince Orchard Road. Mario the sales advisor gave me excellent service. If you looking to buy a vehicle new or used, I highly recommend this dealership. More

by chuck.wayne46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris
Sep 20, 2024 -

Criswell Chevrolet responded

Thanks so much for sharing this positive feedback! We appreciate your recommendations and hope to be of service to you in the future.

September 16, 2024

Skylar was amazing I appreciate everything he has done for me. Give him a pay increase More

by Mak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Criswell Chevrolet responded

Thanks for sharing this positive feedback! We hope to be of service to you in the future.

September 16, 2024

Tamiko was excellent with my entire family. I called beforehand and he had already made a list of potential buys that fit my criteria for a purchase. He was very informative with the process of More

by Privateryan0514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamiko Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Criswell Chevrolet responded

We appreciate the opportunity to work with you and are happy to see you enjoyed an all-around outstanding vehicle buying event with the help of our team. Thanks again for choosing Criswell and sharing your recommendations!

September 16, 2024

Criswell in Gaithersburg impressed me with their exceptional service. As soon as I walked in, I was promptly assisted by Styler, who went above and beyond to help me choose the best car based on my More

by Joyndaya
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Criswell Chevrolet responded

Customer satisfaction is important to us, and it's great to see you were pleased with the prompt and professional attention you received at Criswell. We value your business and welcome you to reach out if we can be of further assistance.

September 15, 2024

Skyler was great to work with. Very honest and helpful, not pushy or shady like a lot of salesman tend to be. Recommend working with him regardless if you’re looking for new or use More

by Shawn B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Criswell Chevrolet responded

Our friendly and professional staff is here to help, and we appreciate knowing you had a positive experience at Criswell. We value your business and truly appreciate your recommendations.

September 12, 2024

Mario Adam's is an excellent sales advisor. He was so helpful in providing me with good information about every part of the buying process. I have known this to be true for 28 years with his More

by vdedelin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Criswell Chevrolet responded

Thank you for sharing this wonderful review! It's great to know you can count on Mario to provide an excellent customer service experience each time you visit our dealership.

September 11, 2024

Good car selection. Good location. Purchase process is fully digital. Transparent fees with no surprises. More

by Leo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Criswell Chevrolet responded

Thanks for sharing this feedback! We value your business and hope to be of service to you in the future.

September 11, 2024

Tamiko certainly made my process efficient and enjoyable. I was in the market for a C8 Corvette and wanted to order/build it to my specification. He showed me a few options on the lot, but did not push me to More

by lockettandre920
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamiko Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Criswell Chevrolet responded

It's our goal to ensure our customers enjoy a simple and seamless car buying event, and it's rewarding to know this was your experience. We hope you enjoy your vehicle and welcome you to reach out if we can be of further assistance.