Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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My husband and I were a little apphrensive as we searched for a brand new car due to the reputation dealerships typically tend to have. A friend referred us to this dealership and we ended up being really ha for a brand new car due to the reputation dealerships typically tend to have. A friend referred us to this dealership and we ended up being really happy he did. We worked with car salesman Dan Drayton,who was extremely nice, friendly, knowledgable, and diligent. There was no pushiness and I was really happy about this. My husband even said on the way home, that he was fantastic! He along with his manager (I believe), Chris Britt, were able to get us a really great deal. Britt was really pleasant too! Jackie Wells, who did all of our paperwork, was so sweet and had such a great attitude-which was especially nice since we had kept them there 45 mins. past their closing time. It was a really smooth process and needless to say- we are extremely satisfied by our experience and especially our new car! More
Excellent and prompt service. Each person I interfaced with was friendly and helpful. It was the best car buying experience I've ever had. Would recommend Criswell to people I know. with was friendly and helpful. It was the best car buying experience I've ever had. Would recommend Criswell to people I know. More
Dough was very nice, professional and outgoing. We went through a large inventory on a rainy cold day. But Doug was a trooper and let us test drive all the SUVs that we were interested in. His follow-up wa through a large inventory on a rainy cold day. But Doug was a trooper and let us test drive all the SUVs that we were interested in. His follow-up was incredible. Unfortunately, we did not find a vehicle. However, when its time for my husband to purchase a car we will definitely go back to Doug. More
The reason I choose to purchase my vehicle from Criswell is because Stefan Kube had given us a straightforward competitive price. I absolutely HATE condescending scam artist salesman who use false flattery is because Stefan Kube had given us a straightforward competitive price. I absolutely HATE condescending scam artist salesman who use false flattery and an obnoxious bombardment of calls/emails to get me to purchase from them. Stefan Kube was NOT one of these people. We walked in, told him what car we liked, he took us to go look at them, we sat down and he gave me a very competitive price. When we left, I got a nice follow up email and that was it. NO ANNOYING CALLS OR ANYMORE EMAILS. Of course we got price quotes from other dealerships and used this to get a lower price from Criswell. I told them another dealership was willing to give me less and Stefan instantly said they'd beat it. This went back and forth once or twice and the other dealership could not beat Criswell's lowest. I just baffles me why sales people think that harassing the customer with calls and emails is a good idea. More
I could not be more pleased with both of these folks. Both have provided extremely professional interaction with all needs and questions I may have had. Both have provided extremely professional interaction with all needs and questions I may have had. More
Dan Hornick provides exceptional customer service and salesmanship. He is very easy to work with and responsive to our needs when searching for a new vehicle. salesmanship. He is very easy to work with and responsive to our needs when searching for a new vehicle. More
Got my car repaired here and of course they did a fabulous job! I prefer this over the crooks at Oursman Rockmont Chevy! I would definitely recommend this dealership! fabulous job! I prefer this over the crooks at Oursman Rockmont Chevy! I would definitely recommend this dealership! More
We are thoroughly pleased with the service that Dan provides. He always takes the time to find exactly what we want and delivers. We greatly appreciate the peronalized customer service that he provides provides. He always takes the time to find exactly what we want and delivers. We greatly appreciate the peronalized customer service that he provides! More
I have purchased many vehicles at Criswell through Dan Hornick. I alwasy get great service great prices and a headache free purchase experience. I will keep coming back! Hornick. I alwasy get great service great prices and a headache free purchase experience. I will keep coming back! More
I leased my Chevy Volt from Criswell February last year. I live in Virginia, when I placed my order a day after GM started taking order of the car, I have placed numerous clueless calls to Virginia Chevy de I live in Virginia, when I placed my order a day after GM started taking order of the car, I have placed numerous clueless calls to Virginia Chevy dealerships, no of them were of the sales of Volt. I have decided to call Criswell. They were surprisingly up to date about the sales, and took a $1,000 refundable deposit. Weeks later Jim McKay at Virginia contacted me about the sales but asked for $5,000 non-refundable deposit, I told Jim McKay they were off the chart. Many months into ownership, I enjoyed the vehicle, more than my Mercedes and Honda. The staffs at Criswell have been friendly to me after the sales. I have kept my contacts with Stefan Kube who was the salesman of the Volt, and learnt that he and other people at Criswell bought Volt's too. He is on top of every details about the car, and no wonder he and Criswell have been very successful selling this fantastic vehicle. If anyone considers a Chevy Volt, look nowhere else, you would enjoy the experience with Criswell. More

















