Criswell Chevrolet

Peter was so nice and so patient with us. We were referred by friends who always buy their vehicles from Criswell and Peter. After going back and forth for a few weeks we are happy owners of a new Ta referred by friends who always buy their vehicles from Criswell and Peter. After going back and forth for a few weeks we are happy owners of a new Tahoe. We were set on getting a black Tahoe but ended up changing our minds and went with a white Tahoe. It was so nice dealing with Peter who was very honest and made us feel so comfortable. He always answered all of our questions and wasn't pushy but rather very helpful. We are so happy we had such a great person to deal with. Greg helped us with the financing part and was so friendly and the process was so smooth and easy. This is usually the part we dread when buying a new car. He was very helpful and went through each paper we were signing. We had such a wonderful experience at Criswell and will highly recommend it to our family and friends. You have wonderful people working at this dealership which sets your dealership above all others! More

Noah was great!!! He was not pushy, allowed me to make my decision in my time, and answered all of my questions. I'm use to salespeople being great right up to the end of the purchase, after that you never h decision in my time, and answered all of my questions. I'm use to salespeople being great right up to the end of the purchase, after that you never hear from them again. Not true with Noah, not only did he call me the very next day to make sure I was happy, but has followed up ever since. I have recommended Noah and Criswell to all my friends. More

Timely and helpful service, with little hassle. Made great effort to work with my schedule. Had the car ready when promised. Finance specialist was friendly and knowledge, making that part of the experi great effort to work with my schedule. Had the car ready when promised. Finance specialist was friendly and knowledge, making that part of the experience bareable as well. More

I had a very favorable experience at the Criswell Chevrolet dealership. Prior to my arrival, I was given very useful information in terms of what was available. Then when I arrived, I was given the Chevrolet dealership. Prior to my arrival, I was given very useful information in terms of what was available. Then when I arrived, I was given the opportunity to look at the different color combinations and models and to then drive the vehicle of my choice. The vehicle I selected was as previously described to me and even better! Once I made my choice of vehicles, both the dealer and the manager were both very friendly and professional in completing the sale. I was given ample opportunity to ask any questions and was given instructions on various technical aspects of the car. The price of the vehicle seemed fair to me and I felt that there was no pressure on their part for me to rush into anything. They seemed genuinely concerned that I be completely satisfied with my purchase. I really appreciate their great customer service and would recommend them to my family and friends. I love the car I purchased from them! More

Criswell of Gaithersburg is where my dealings with my 2005 H2 Hummer started in late 2007 and is where I continue to service my Hummer. From the sales team on down to the service department, the staff at 2005 H2 Hummer started in late 2007 and is where I continue to service my Hummer. From the sales team on down to the service department, the staff at Criswell treats me with excellent customer service through friendliness and service quality. Dina Benedict, my Hummer H2 service manager, is one of the best. Dina keeps me informed of all service work and professional recommendation. Dina and the staff at Criswell never attempt to conduct a service to gain a buck but rather to cater to specific vehicle needs and customer satisfaction. I highly recommend Criswell Automotive of Gaithersburg for your used or new vehicle purchase and well as returning to Criswell for all of your servicing needs! -Stanley Wright More

I was greeted as soon as I entered the dealership. Rep worked with me and allowsed me to test drive the both vehicles I wanted to choose from. They were very accomodating in trying to work out best rates worked with me and allowsed me to test drive the both vehicles I wanted to choose from. They were very accomodating in trying to work out best rates etc. Vehicle was thoroughly cleaned and gased up in rediness for my return for the vehicle. I was made to feel very comfortable. More

Enjoyed the buying experience with Mike and Criswell. Our son bought a car a year ago and we went back because his experience was so good. Mike took care of everything for us. Our son bought a car a year ago and we went back because his experience was so good. Mike took care of everything for us. More

I had a very pleasurable experience working with Richard. Everything went smooth and fairly quick. The new building was nice also. Very friendly employees. Great experience. Everything went smooth and fairly quick. The new building was nice also. Very friendly employees. Great experience. More

Stefan Kube has shown a high level of professionalism and courtesy. Since I wanted certain car specifications, options, and color, Stepan promptly drove by himself to another distant dealership to obtain th courtesy. Since I wanted certain car specifications, options, and color, Stepan promptly drove by himself to another distant dealership to obtain the Chevy I wanted. He made paper work processing very easy. Upon delivery, he spent substantial time explaining each technical detail to my utmost satisfaction. Thank you very much Stefan! More

Sales (new)- Stefan Kube was very helpful and did exactly as promised; highest marks for him. Service- The free oil change offer for new cars sounds good but after my wife made an appointment to get th as promised; highest marks for him. Service- The free oil change offer for new cars sounds good but after my wife made an appointment to get the oil changed in our new car she waited around at the dealership for several hours to get the service done. For the next oil change she decided to go to a drive in oil change service so we didn't have to waste several hours of the day even with an appointment. If that is the plan it worked well; not so positive an experience with the service department. More