Criswell Chevrolet

Salesman goes above and beyond customer service. Comes in early (very early), comes in on days off, or stays late, whatever is needed. Is always willing to help us in any way. We travel 4 hours just to buy f early (very early), comes in on days off, or stays late, whatever is needed. Is always willing to help us in any way. We travel 4 hours just to buy from him even though there are probably hundreds of dealers a lot closer. More

Extremely happy with my new Chevy Equinox! Also, very happy with Criswell's service, thus far. Needed some body work and they were very professional, fast and did a great job. It was great to work with happy with Criswell's service, thus far. Needed some body work and they were very professional, fast and did a great job. It was great to work with Mike Furman. He did not use any pressure tactics. He is very knowledgeable and simply gave me the facts and allowed me to make up my own mind. The Equinox is fun to drive, quiet, smooth and has great storage capacity - just what I was looking for! More

Noah Greaney was by far the best sales associate that I have ever worked with when buying a car. He was very helpful and patient with us and went out of his way to find us the car that we were looking for have ever worked with when buying a car. He was very helpful and patient with us and went out of his way to find us the car that we were looking for. He was friendly, professional and found a car that worked with our budget. I would highly recommend Noah to anyone! More

I had a great experience with Criswell motors. I worked with Larry Griffin who was patient when I missed our first appointment and very helpful when we were able to strike a deal on a used SUV. Larry not with Larry Griffin who was patient when I missed our first appointment and very helpful when we were able to strike a deal on a used SUV. Larry not only had us out the door with our new truck in less than two hours, but went above and beyond in helping track down the previous owner of the truck to purchase the original tires that were no longer on the truck. Larry followed up with numerous calls to make sure we had worked out everything we discussed and we could not be happier with out experience. After four monhts of looking for a truck, this experience certainly ended our search on a good note More

As soon as I walked through the door Mr. Greaney greeted me in a very professional manor and I found his bit of humor to be comforting. Usually buying a new car is a pain in my rear end but Noah made it a v me in a very professional manor and I found his bit of humor to be comforting. Usually buying a new car is a pain in my rear end but Noah made it a very laid back experience for me. As much as I do not like buying a car my overall experience at Chriswell was a good one. More

Tim is wonderful. In fact we have purchased 2 cars from him. Tim is very personal-it's as if you have known him forever. He answersed all of our questions and was knowledgeable in doing so. He really kno him. Tim is very personal-it's as if you have known him forever. He answersed all of our questions and was knowledgeable in doing so. He really knows his cars. He thoroughly explained how everything works regarding the car and took his time in doing so making sure we understood (especially the OnStar). He was great to work with. There was no pressure and he gave us his undivided attention. We will be back. George Baucum and Susan Fields More

I called Chris for days inquiring about my 05 Nissan Murano. He patiently answered all of my calls (and there were a lot) with my myriad of questions as I worked through my decision-making process. Wh Murano. He patiently answered all of my calls (and there were a lot) with my myriad of questions as I worked through my decision-making process. When I arrived at Criswell, Chris greeted me with a smile and immediately provided me with superior customer service. He made my car-buying process seamless. He immediately resolved any concerns I had and conducted follow up activities to ensure I fully satisfied. If/when I am in the market again for a new car, I will definitely call him. Chris was an absolute joy to work with. More

This is by far the best experience I have ever had purchasing a new car. Joey was not pushy, he was patient answering any questions. He gave us a tour of the dealership and showed us the service depar purchasing a new car. Joey was not pushy, he was patient answering any questions. He gave us a tour of the dealership and showed us the service department. He did a great job explaining the features of the vehicle while we were doing a test drive. He walked us through setting up On Star. I couldn't have asked for a better sales person to guide us through the purchase of our ew vehicle. I will recommend Criswell Chevrolet to anyone interested in buying a Chevy and especially recommend Joey Ryall. When the time comes to replace our other vehicle, we are considering a Chevy just so we can come to Criswell. More

My husband and I came to Criswell to "look" at new cars. We were just shopping around at the time and not going to make a purchase just yet. In fact we didn't even have our vehicle title or our ch new cars. We were just shopping around at the time and not going to make a purchase just yet. In fact we didn't even have our vehicle title or our checkbook with us, we were looking and pricing only. Tim was the man on the scene. He was right there, we didn't have to wait for assistance. He asked what we had in mind and then proceeded to update us as to what was available on the lot. He noted several different models that were available in a Chevrolet brand. Tim then took us to the lot to look at each one he had available. We were able to rule out the couple we were not interested in either by size, features, or price. We then looked at a Malibu and Tim said, try it out so you get a feel for it. Remember we were only looking and Criswell was the first stop in that venture. After taking a test drive we went back to the showroom and Tim priced the Malibu for us. He took our car back to see what we could trade it in for. We had an older Chevrolet. (we prefer Chevrolets, good rides and good service from all we've had during the previous years) We told Tim we really hadn't planned on making a purchase that day and had nothing with us, not even enough for a down payment. To make a long story short, Tim told us he lived up our way(we were in Martinsburg, WV) and if we wanted to take the car along home we could and he would meet us the following day to get the title and a check for the down payment. What really impressed us was the fact that the following day was Tim's day off from work but he was willing to give us that time. We did wind up bringing the Malibu home with us and met Tim the next day. He not only got the necessary paperwork from us but took his time to show us the features of the new car and all this on his day off. We would definitely recommend Tim Mauro to friends and family. He gave his all!! Thank you Tim. More

Mike Furman was the most responsive salesmen than any other dealership. He really hustled to find me my chevy that I wanted. This is why he got my business. So far the service has been great but I only h other dealership. He really hustled to find me my chevy that I wanted. This is why he got my business. So far the service has been great but I only had oil changes. Frank M More