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Criswell Chevrolet

Gaithersburg, MD

4.8
2,228 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, ...
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,228 reviews

September 16, 2024

Tamiko was excellent with my entire family. I called beforehand and he had already made a list of potential buys that fit my criteria for a purchase. He was very informative with the process of More

by Privateryan0514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamiko Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Criswell Chevrolet responded

We appreciate the opportunity to work with you and are happy to see you enjoyed an all-around outstanding vehicle buying event with the help of our team. Thanks again for choosing Criswell and sharing your recommendations!

September 16, 2024

Criswell in Gaithersburg impressed me with their exceptional service. As soon as I walked in, I was promptly assisted by Styler, who went above and beyond to help me choose the best car based on my More

by Joyndaya
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Criswell Chevrolet responded

Customer satisfaction is important to us, and it's great to see you were pleased with the prompt and professional attention you received at Criswell. We value your business and welcome you to reach out if we can be of further assistance.

September 15, 2024

Skyler was great to work with. Very honest and helpful, not pushy or shady like a lot of salesman tend to be. Recommend working with him regardless if you’re looking for new or use More

by Shawn B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Criswell Chevrolet responded

Our friendly and professional staff is here to help, and we appreciate knowing you had a positive experience at Criswell. We value your business and truly appreciate your recommendations.

September 12, 2024

Mario Adam's is an excellent sales advisor. He was so helpful in providing me with good information about every part of the buying process. I have known this to be true for 28 years with his More

by vdedelin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Criswell Chevrolet responded

Thank you for sharing this wonderful review! It's great to know you can count on Mario to provide an excellent customer service experience each time you visit our dealership.

September 11, 2024

Tamiko certainly made my process efficient and enjoyable. I was in the market for a C8 Corvette and wanted to order/build it to my specification. He showed me a few options on the lot, but did not push me to More

by lockettandre920
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamiko Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Criswell Chevrolet responded

It's our goal to ensure our customers enjoy a simple and seamless car buying event, and it's rewarding to know this was your experience. We hope you enjoy your vehicle and welcome you to reach out if we can be of further assistance.

September 11, 2024

Good car selection. Good location. Purchase process is fully digital. Transparent fees with no surprises. More

by Leo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Criswell Chevrolet responded

Thanks for sharing this feedback! We value your business and hope to be of service to you in the future.

September 09, 2024

This is our first purchase from Criswell Chevrolet. Mario Adams was our salesman. He was very cordial, professional and knowledgeable about the vehicles. He went above and beyond to help make this pu More

by motnob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Criswell Chevrolet responded

Congratulations on your purchase! We're thrilled to see you had such an easy and efficient vehicle buying event while working with Mario. We appreciate your kind comments and look forward to the next opportunity to work with you here at Criswell.

September 04, 2024

Joey was incredibly helpful and so kind. I emailed back and forth with Joey a few times before my husband and I went to the lot to make the purchase. He gave us all the information we needed More

by emilymlefeber
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Ryall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Criswell Chevrolet responded

Our friendly and professional staff is dedicated to delivering a standout car buying event, and it's wonderful to know you were pleased with your experience. We value the opportunity to work with you on this exciting purchase and welcome you to reach out with any additional questions.

September 03, 2024

Clean, quick, easy. Very smooth process and would definitely be back in the near future . More

by Swilhoyt01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Criswell Chevrolet responded

It's great to see you enjoyed an easy and efficient car buying experience at Criswell! We value your business and look forward to working with you again.

September 01, 2024

I had an grest experience at the dealership; the staff was knowledgeable, friendly, and efficient. More

by lashaundac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Criswell Chevrolet responded

Thanks so much for taking the time to share this positive feedback! We appreciate the opportunity to work with you and hope to be of service to you in the future.

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