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Criswell Chevrolet

Gaithersburg, MD

4.8
2,335 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,335 reviews

August 31, 2026

Service was fast. My areas of concern were addressed. Friendly staff. Price was ok. Great job. More

by ddank59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Karolick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Criswell Chevrolet responded

It makes us so happy to see positive reviews. Thank you from all of us at Criswell Chevrolet Gaithersburg!

August 26, 2026

⭐⭐⭐⭐⭐ We had such a great experience working with Mario! From the very beginning, he truly went above and beyond to help us through the entire process. What stood out most was how responsive and a More

by fatima
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Criswell Chevrolet responded

Fatima, thank you for sharing your glowing review about Mario! We’re delighted to hear that he went above and beyond throughout your entire experience. Your recommendation means a lot to us, and we look forward to serving you again in the future at Criswell Chevrolet Gaithersburg.

August 24, 2026

Yovanka was absolutely amazing! She was very professional, friendly, and made the entire process easy and enjoyable. She went above and beyond to make sure everything went smoothly. More

by ivandiazz503
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yovanka Kelbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Criswell Chevrolet responded

Gracias por compartir su experiencia en Criswell Chevrolet Gaithersburg! Nos alegra saber que Yovanka pudo brindarle el apoyo necesario. Estamos aquí para ayudarle en el futuro!

August 13, 2026

The purchase experience was efficient and quick. Our salesperson, Nick Campuzano, was a great resource and helped us make a purchasing decision that was helpful to us. Not only that, but he provided More

by Thor54444
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Nick Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Criswell Chevrolet responded

We are so happy that Nick provided such a helpful and efficient experience! Thank you for choosing Criswell Chevrolet Gaithersburg, and thank you for sharing your review.

August 08, 2026

Chriswell Dealership is clean and professional. My salesman Skylar, provided exceptional and patient services throughout my self induced processes towards selecting the correct vehicle. With Skyla More

by tthompsonsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Criswell Chevrolet responded

We are thrilled to read this glowing review and we will be sure to pass along your kind words to Skylar and the rest of our team! Thank you for choosing Criswell Chevrolet Gaithersburg and congratulations on your new truck!

August 06, 2026

Everyone at Criswell Chevrolet was excellent. They have a great team, especially Anthony who didn't try to oversell us and always Responded promptly to all of our questions and concerns. A very More

by Andrew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
Aug 07, 2026 -

Criswell Chevrolet responded

Andrew, thank you for sharing your positive feedback about Anthony and the team! We truly appreciate your recommendation. Congratulations on your purchase, and we hope to serve you and your friends in the future. - The Criswell Chevrolet of Gaithersburg Team

July 31, 2026

Criswell Chevrolet and Dina Bartolomeo are the best dealership and service advisor in the Washington area for Corvette owners that I have found. They are well organized, and professional, friendly, and More

by Alt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Macklin, Criswell’s lead Corvette tech has also been a big help. Thank you Criswell!
Aug 03, 2026 -

Criswell Chevrolet responded

Thank you for your review of Dina and our team! Your recommendation means so much to us, and we hope to serve you again at Criswell Chevrolet of Gaithersburg.

July 19, 2026

Biggest frustration was communication. Almost impossible to get an accurate time or update. My last visit was not as professional as the past. Very disappointing. More

by LTMDJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike McCormick
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Criswell Chevrolet responded

We aim to provide consistent and professional service, so it's concerning to hear about your communication frustrations. We want to make sure all our guests feel informed and valued. If you decide to give our services another chance, please let me know how I can assist in making your next visit more enjoyable. Thank you for sharing your feedback with us. - Sue Folsom - Manager - 240.364.7183

July 11, 2026

Problem solved, and the service team’s communication, transparency, and work were impeccable, as usual. Dina is awesome! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

Criswell Chevrolet responded

Hi Joe, thank you for sharing your feedback about Dina and our team! We appreciate your business and we hope to see you at Criswell Chevrolet Gaithersburg again down the road. Take care!

June 27, 2026

Easy yo book service appointment Everything discussed up front No upsell. Fair prices. Bryan is an excellent service representative. More

by TheRondog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan DeCarlo
Jun 29, 2026 -

Criswell Chevrolet responded

We're glad to hear you had a smooth experience with Bryan and our team! Thank you for choosing Criswell Chevrolet Gaithersburg and for sharing your feedback.

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