Criswell Chevrolet

I worked with Peter Eaton on the purchase of my new car. He was instrumental in helping me purchase my car which was done completely by email, as I live about 1,200 miles away. He also took care of regist He was instrumental in helping me purchase my car which was done completely by email, as I live about 1,200 miles away. He also took care of registering the car for me in my home state. He was there when the big transport truck picked up my car to transport it to my home. Again, it was a very easy process and I would do it again, in a heartbeat. Peter Eaton was very helpful to me and he's a very experienced salesperson. I would highly recommend him. More

Willy Lagos is the best advisor I have ever worked with at any dealer or shop! I could not believe the amazing customer service Willy provided! Technically knowledgeable, candid, very accommodating, eve at any dealer or shop! I could not believe the amazing customer service Willy provided! Technically knowledgeable, candid, very accommodating, even providing transportation (taxi and rental) while my car was fixed. Prompt replying and following up about my car. Just amazing. More

Brain was a great salesman. He made me feel very welcomed. He had very good product knowledge, and he was very professional. He made me feel very welcomed. He had very good product knowledge, and he was very professional. More

Knoxx and Criswell definitely know how to take advantage of customers. I wouldn't recommend this dealership to my worst enemy. I have bought multiple vehicles from this dealership, and this last car I purch of customers. I wouldn't recommend this dealership to my worst enemy. I have bought multiple vehicles from this dealership, and this last car I purchased was a lemon, and I was taken advantage of by Knoxx and Criswell. I'll never purchase another car from Criswell again. More

Peter Eaton was easy to work with and made the process very easy. Would highly recommend to friends and family. very easy. Would highly recommend to friends and family. More

From the very first impression. Brian was amazing. Very honest and dedicated gentleman. Thanks to you we decided to leave our town drive all the way to Criswell in Gaithersburg,M Brian was amazing. Very honest and dedicated gentleman. Thanks to you we decided to leave our town drive all the way to Criswell in Gaithersburg,MD. And left happy with a new truck in our terms. Also to thanks to the financial manager Mrs. Chow for take the time to find for us the best deal. Thank you Brian and Mrs. Chow. More

Carter-Porter, Dakota/Willy- Advisor are the best. They do an excellent job in communicating and making sure the customers needs are met. I recommend asking for them at all times. I am a valued custom They do an excellent job in communicating and making sure the customers needs are met. I recommend asking for them at all times. I am a valued customer and get treated as such. So if you are looking for a reliable team at a dealership when getting work done, check them out. You won't be disappointed. I just got work done and it was a major repair and they got it taken care of. 5 Stars all the way. More

My 2017 Tahoe was purchased from this dealership and is dead at 57k miles due to catastrophic engine failure. The dealer looked at me straight in the eyes and presented me with an estimate 11-14k to replac dead at 57k miles due to catastrophic engine failure. The dealer looked at me straight in the eyes and presented me with an estimate 11-14k to replace the engine. GM corporate was completely worthless and both sides (GM corporate and dealership ) were playing games passing me back and forth saying “oh you need to talk to xyz about that”. Was an endless circle. In hindsight, this all makes since since there is a massive class action lawsuit building regarding GM's fuel management system and how it destroys the camshafts and lifters). Needless to say I am extremely pissed off and this has been a major blow to our family. No engine regardless of a warranty should crap out anywhere close to 60k … yes parts can be replaced but not the entire engine. Absolute joke of a product and joke of customer service. furthermore, after i digested the terrible news i asked "well what would you folks folks offer me to buy it as is?"... the guy said "probably $500-$1000!!!! I immediately panicked and went to several other dealerships to see what they'd offer (including @carmax) , and they were all in the ballpark of $21K. This just proves how shady of a dealership this is. I would never do business with them again nor get a quote for a repair or service. Check this post out : https://www.instagram.com/p/DEaEHbORGUT/?igsh=MTJ1cWN2OHVub3k2aA== or go to @BucketlistProshopper on Instagram/FB More

Was a pleasure working with Brian and everybody at this dealership. Helped me out a lot with turning in a vehicle and getting a brand new vehicle. dealership. Helped me out a lot with turning in a vehicle and getting a brand new vehicle. More