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Criswell Chevrolet
Gaithersburg, MD
2,202 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,202 reviews
March 31, 2025
Called Peter at Criswell, After a few phone calls, He had a new Ford transit work van being transferred from their Woodstock location. Took me less than 30 minutes in the office to do paperwork and I had the a new Ford transit work van being transferred from their Woodstock location. Took me less than 30 minutes in the office to do paperwork and I had the keys for us to drive home. Literally easier than ordering take-out! Defiantly would recommend Chriswell to anyone. With the inventory they had exactly what we needed. Been driving for 39 years, this actually was my first brand new vehicle ever. Looking forward to buying a new truck from them in the next 2 years. Jeff from Thurmont More
by jdcrum1
March 28, 2025
Anthony was wonderful to work with and helped us find the perfect car! He went above and beyond to provide excellent customer service and made the process easy and enjoyable. perfect car! He went above and beyond to provide excellent customer service and made the process easy and enjoyable. More
by rmarg
Employees Worked With
March 25, 2025
like to thank Peter Eaton jr. for his advice in buying the truck that best suits my needs.Pete explained all the many features and there are many.The more i drive the truck the mor for his advice in buying the truck that best suits my needs.Pete explained all the many features and there are many.The more i drive the truck the more i thank Pete. More
by baybreezfarm
Employees Worked With
March 22, 2025
Brian was a pleasure to speak with. He is very knowledgeable, and responded quickly to all of our questions/concerns. The process of buying a new car was smooth from beginning to end. He is very knowledgeable, and responded quickly to all of our questions/concerns. The process of buying a new car was smooth from beginning to end. We were impressed with the service from Criswell Chevrolet. More
by Lillian
Employees Worked With
March 22, 2025
The dealership was a great Experience when they didn’t have the color I needed they made sure to get the color at their store that I needed to see. Skyler was also a very big help answered every question have the color I needed they made sure to get the color at their store that I needed to see. Skyler was also a very big help answered every question I had walked me through things needed to be done. I would definitely call Skyler again. More
by d_sciandra
Employees Worked With
March 21, 2025
We had a great no pressure experience! Brian was knowledgeable and was able to answer all our questions about vehicles and trims. Brian was knowledgeable and was able to answer all our questions about vehicles and trims. More
by esa
Employees Worked With
March 21, 2025
This was an awesome experience. The vehicle advertised was better than expected. The salesperson, Mario Adams, was great and made me feel valued as a customer. The vehicle advertised was better than expected. The salesperson, Mario Adams, was great and made me feel valued as a customer. More
by Bklyngrl1083
March 17, 2025
Brian was very accommodating and kept us updated throughout the process. We appreciate the effort the team provided while trying to get out quickly! throughout the process. We appreciate the effort the team provided while trying to get out quickly! More
by Momof3-2021
Employees Worked With
March 16, 2025
Criswell is a top notch automobile dealership and my sales rep, Joey Ryall was outstanding! Purchasing a car from 1,500 miles away can be nerve wracking and daunting, but Joey guided me through the proc sales rep, Joey Ryall was outstanding! Purchasing a car from 1,500 miles away can be nerve wracking and daunting, but Joey guided me through the process, was always available to answer my questions, and provided updates and reassurances as we moved through the purchasing process. My new Corvette Z06 just arrived and it is perfect! Joey even arranged shipping and coordinated the pick up providing me with regular updates and pictures. I could not be happier with Joey and the team at Criswell. I highly recommend them! More
by wmreid11
March 14, 2025
“Had a fantastic experience at Criswell Chevrolet! The process was quick, smooth, and stress-free. Skylar was an excellent salesman—very personable, professional, and made everything easy from start t The process was quick, smooth, and stress-free. Skylar was an excellent salesman—very personable, professional, and made everything easy from start to finish. Highly recommend!” More
by P Mitty
