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Crews Subaru of Charleston - Service Center

North Charleston, SC

4.5
105 Reviews

105 Reviews of Crews Subaru of Charleston - Service Center

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July 12, 2020

Consistently excellent service I bought my pre-owned 2015 Forester in 2017 and have received consistently excellent service visits ever since. Service is performed on time and staf More

by Hollywood customer
Recommend Dealer
Yes
Employees Worked With
Matt Davis
Jul 15, 2020 -

Crews Subaru of Charleston responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please give us a call. We're always happy to help!

May 23, 2020

Great service The service department was able to update transmission programing and program and cut a second key for my preowned Outback for a very reasonable price More

by minnichjeeps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Steve
May 16, 2020

I have been to this dealership for the purchase of 2 previous Subarus. I now have an Ascent and I still come here for service. I enjoy the people I come in contact with. They are very helpful and trea More

by bonnieh590
Recommend Dealer
Yes
Employees Worked With
Alisia
May 17, 2020 -

Crews Subaru of Charleston responded

Bonnie, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Crews Subaru of Charleston!

April 10, 2020

express service Crews Subaru staff are the best. I love the express service option..makes it easy to drop in at my convenience. Keep up the good work More

by linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember. two very nice women in the express service area
Apr 11, 2020 -

Crews Subaru of Charleston responded

Linda, we are so happy to read such a great review about Crews Subaru of Charleston! Please let us know if you have any additional questions about the services you received and thank you again for choosing Crews Subaru of Charleston!

April 09, 2020

Efficient and plesant Staff is very personable. Everyone is efficient. the facility is very clean and pleasant. Overall this was another very pleasant experience. Keep More

by pcooler
Recommend Dealer
Yes
Employees Worked With
Matt Davis, Shawn Cowgill
Apr 10, 2020 -

Crews Subaru of Charleston responded

Pcooler, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crews Subaru of Charleston. Our team is available should you require any extra help.

March 05, 2020

Just wanted to say a huge thank you to Jason and the guys at crews Subaru service Department. I had initial complaints over a leaking radiator, but Jason and his staff went above and beyond to ensure my sati More

by Chris Turner
Recommend Dealer
Yes
Employees Worked With
Jason Parish, Matt Davis
Mar 07, 2020 -

Crews Subaru of Charleston responded

Chris, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Crews Subaru of Charleston!

February 14, 2020

Excellent Service & Friendly Staff Our experiences with the service department at Crews Subaru have been smooth & easy. We find the friendly staff to be effective & knowledgeable. Our O More

by bafrala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Davis, Shawn Cowgill
Feb 16, 2020 -

Crews Subaru of Charleston responded

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 10, 2020

They have always been so friendly and eager to please. I went in with a noise that could not be replicated at the time. They spent time and effort to make sure everything was perfect. More

by Folly
Recommend Dealer
Yes
Employees Worked With
Jason Parish
February 10, 2020

I brought my 2019 Accent in to have a 6 month 4000 mi service and to check brakes which were squealing .after a two hour wait I was told they had to order parts I was called back to replace brakes, af More

by chevy.37
Recommend Dealer
Yes
Employees Worked With
Robert Kozakiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Davis
January 06, 2020

CREWS Subaru ROCKS ! CREWS Subaru Sales and Service is the BEST ! EVERY visit is a terrific experience ! The sales staff and service department are top in their field ! More

by cwsaleeby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Crull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cierra, Jonathan in the Service Dept., Jason Parish, Matt Davis
Jan 08, 2020 -

Crews Subaru of Charleston responded

Cwsaleeby, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crews Subaru of Charleston. We hope to be of service to you again in the future. Best wishes, Crews Subaru of Charleston

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