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Crews Subaru of Charleston - Service Center

North Charleston, SC

4.5
113 Reviews

113 Reviews of Crews Subaru of Charleston - Service Center

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August 17, 2023

I took my 2019 Subaru Outback which I absolutely adore to get one of the electrical modules that went out in the vehicle which made the tire pressure light come on and my husband and I knew it was the best b More

by MJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carlen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Berkos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Parish, Krissy Duncan
August 08, 2023

Friendly, courteous, competent, fast ! Everyone involved with the service side of Crews Subaru has always been enthusiastic about customer care ! I love the "drive up" service option for o More

by stansell3@twc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Parish
July 28, 2023

Service Advisor was pleasant and informative. He kept me informed about what was being completed, why, and when service would be completed. More

by dlpopdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Berkos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Tech is not listed and I don't remember his name. I think it was Chris.
July 17, 2023

Great service and friendly people who care about your car. Very efficient and reliable customer service. More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Berkos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2023

Fair and customer focused. I will continue to use Crews in the future for my new car and service needs. More

by pgregory36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carlen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Berkos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Parish, Krissy Duncan
May 20, 2023

Alisha Gatlin was wonderful. Treated fairly, promptly and curtiously. Very happy . Yea, Crew's Subaru. More

by phyllisdmoseley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

phyllisdmoseley responded

My review can be used.

March 31, 2023

Jason is great- really made a stressful situation better. Alisha also very professional and courteous. More

by JU
Recommend Dealer
Yes
Employees Worked With
Jason Parish
Apr 03, 2023 -

Crews Subaru of Charleston responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2023

I recently visited Crews Subaru service department for regular maintenance on my 22 BRZ. Also had received a recall letter for updating Starlink. Hadn't made an appointment, but Dena had everything take More

by roaj7atc4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dena Johnson
Mar 25, 2023 -

Crews Subaru of Charleston responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Crews Subaru of Charleston!

March 14, 2023

I am always treated with respect and gratitude when visiting the dealership for repairs. The entire team, especially Ms. Sierra Brown are always courteous and very professional in providing service t More

by maehelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Crull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Parish
Mar 17, 2023 -

Crews Subaru of Charleston responded

Hi Maehelen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2023

All Service associates demonstrated high levels of Customer Service Skills. Great experience from start to finish! Fast & quality Service. More

by hank0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krissy Duncan
Feb 09, 2023 -

Crews Subaru of Charleston responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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