Crews Subaru of Charleston - Service Center

I bought my Forester from Crews and they are the only ones who have worked on it (oil changes and tire rotations). The service team is honest about how long something is going to take (the lobby is very ones who have worked on it (oil changes and tire rotations). The service team is honest about how long something is going to take (the lobby is very comfortable) and don't pressure you about an upsell. More

Always a great experience there! Friendly, respectful, professional. I have never experienced anything like this at any other dealership. Friendly, respectful, professional. I have never experienced anything like this at any other dealership. More

Very disappointed with the service department! Brought my Crosstrek in for recall on thermo control valve on Wednesday the 16th at 7:30 and as of Thursday afternoon my vehicle had not even been lo Brought my Crosstrek in for recall on thermo control valve on Wednesday the 16th at 7:30 and as of Thursday afternoon my vehicle had not even been looked at. Is it because no one is making money on this. I couldn't get a loaner and now I am without a car for 5 or 6 days! If I knew service would be like this I would have gone elsewhere when looking for a vehicle. Sorry if I am venting but I am a little upset! More

Great service. Personable with specific customer service people, and integrated on line service optioning. Bonus, when I left something buried in the loaner glove b Personable with specific customer service people, and integrated on line service optioning. Bonus, when I left something buried in the loaner glove box, a service rep found it and got it back to me. Thank you! My husband picked up my car after service, he stated he felt like the owner himself bought our car out to him. This is obviously a very busy facility, but you can count on feeling personally well taken care of. Great job Crew! More

Up until my most recent servicing all had been well. However the last time there seemed to be some confusion as to my problem and the staff. This was unfortunate as now I am not sure I would send any However the last time there seemed to be some confusion as to my problem and the staff. This was unfortunate as now I am not sure I would send any one to Crews for vehicle service. We are quite pleased with our Forester; More

This is our third forester we have purchased through Charleston Subaru. Purchase is always no hassles at all. Customer Service is always excellent! All of our Subarus are serviced only at this dealer Charleston Subaru. Purchase is always no hassles at all. Customer Service is always excellent! All of our Subarus are serviced only at this dealership. We are totally a Subaru family now and down the road for future purchases. 👍 More

I would like to express my satisfaction with Crews Subaru's excellent sales and service staff in North Charleston. Although I have closer alternatives, it is always worth the extra time to work with C Subaru's excellent sales and service staff in North Charleston. Although I have closer alternatives, it is always worth the extra time to work with Crews' friendly and helpful staff. A particular shoutout to Sierra Brown. More

They diagnosed and fixed the problem. The customer service was outstanding. I would never take my car anyplace else. The customer service was outstanding. I would never take my car anyplace else. More

Outstanding service from everyone. Had trouble with key fob and was fixed with no charge! Had trouble with key fob and was fixed with no charge! More

Supported my warranty and took care of a leak that had developed including picking up and delivery plus a loaner car developed including picking up and delivery plus a loaner car More