Crews Chevrolet
North Charleston, SC
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My daughter's first car! We drove about 5hrs total to meet David in regards to getting her car. It was a most memorable moment for her and she was so excited! Everyone we spok We drove about 5hrs total to meet David in regards to getting her car. It was a most memorable moment for her and she was so excited! Everyone we spoke to was amazingly polite and friendly. Took their time to explain every last detail of anything asked. She was so happy when they did the send off, made her feel special and now she has her first pure adult possession. Thank you for the experience! More
Unacceptable customer service We were referred to Crews Chevrolet by our insurance company after my vehicle got side swiped. The collision center has kept us in the dark the entire We were referred to Crews Chevrolet by our insurance company after my vehicle got side swiped. The collision center has kept us in the dark the entire time my car has been there for repairs. My car was received February 1st and we were quoted for the car only to be there 11 days. My husband has had to call multiple times this month to get a status update on when my car will be ready and he either receives no call back or the time line gets pushed back with no explanation. We have been kept in the dark about additional repairs. I found out Friday afternoon that there was an addendum to the repairs that they didn't notify us about before completing those repairs. Being the owners of the car this is unacceptable! The bank doesn't own this vehicle, we do! Crews chevy should be keeping customers informed about what they are doing to their personal property prior to the service being done. Friday when I finally got somebody to answer I was told it was being painted then was supposed to be completed by today. At that time I recieved the information that additional repairs were done to my vehicle without being notified, and no good explanation of why the process is taking so long except for it took longer for parts to come in and the additional repairs. Again, something we should have been notified of, being that this is a business and they are receiving insurance money to provide a service to my family. Today my husband goes to pick up my car after receiving notification that it was finally completed 22 days later and they have completely screwed up the paint color. They were going to let it leave the dealership that way!! My husband had to point out the blatant mis match. I was told the car got painted on Friday-Saturday so how no one noticed within 5 days that my car was painted incorrectly (flat bright white when its original color is pearl white) is beyond me. Shouldn't a manager or quality/safety be checking vehicles before they leave the collision center and customers get calls that they're vehicles are ready for pick up?!? It was extremely noticeable. I would not recommend using their collision center due to the lack of communication, inefficiency, poor customer service and lack of quality. I will also be calling USAA to notify them of the horrible experience we've had with the company that they recommended. I would leave zero stars if it was an option. We're praying to God that the repairs done are legitimate and they didn't cut corners or overlook anything with the repair quality like the obvious paint mis-match, time frame quote and the repair addendum. More
3rd purchase from crews and Dino This is our third vehicle purchased from Crews Chevrolet and from our favorite car salesman ever Dino Schaefer.,Crews is hands down the best car deale This is our third vehicle purchased from Crews Chevrolet and from our favorite car salesman ever Dino Schaefer.,Crews is hands down the best car dealership I've ever done business with. Their entire staff if professional, friendly, and knowledgeable. They've streamlined the purchase process and service, they understand that time is important in today's world. Crews was there when we started our business and again now that we are growing and needed another commercial vehicle. Dino Schaefer sold my wife and I our first car, we were so impressed with his kowledge and his personality we wont let anybody else see us a car. Really can't say enough about Crews about Dino and everybody there. Your crazy if you don't go to Crews first! More
Excellent Great place to purchase a vehicle! Michael Oldham is an exceptional sales person! Fast friendly customer service from beginning to end! They make sure Great place to purchase a vehicle! Michael Oldham is an exceptional sales person! Fast friendly customer service from beginning to end! They make sure you have everything you need before you leave the lot! More
Awesome Crews Chevrolet is the place to buy a car or truck, David Elle was my salesman not once but twice, great at knowing his job, also Michelle does a awes Crews Chevrolet is the place to buy a car or truck, David Elle was my salesman not once but twice, great at knowing his job, also Michelle does a awesome job and all paper work. Whole dealership is friendly and hard workers to help their customers!! Thank you Crews Chevy More
Best Salesperson Ever David Eller is by far the best car salesman we've encountered in 53 years. Treated us like family. Offered many more discounts than expected. Found a David Eller is by far the best car salesman we've encountered in 53 years. Treated us like family. Offered many more discounts than expected. Found a Silverado with the exact specs we needed, and transferred it from a dealership in Georgia. Provided excellent training on features. Extremely knowledgeable, considerate and friendly. More
AWESOME!!! JT was excellent and professional. I was looking at the chevy trax on the internet for the longest. Finally decided to come in and look at it in per JT was excellent and professional. I was looking at the chevy trax on the internet for the longest. Finally decided to come in and look at it in person and JT showed me the perfect trax and I fell in love with it. What a salesman you have: Hats of to Mr. JT Talent!!! More
Just looking Me and my wife was just looking until Mr.Zekee came out and welcome us. He was great. So we bought a 2017 great job !!! We are enjoying the traverse a Me and my wife was just looking until Mr.Zekee came out and welcome us. He was great. So we bought a 2017 great job !!! We are enjoying the traverse and my kids really love it as well. It's been a long time coming and we did it. Thanks, Crew Chevrolet for every thing. More
came in to look at a car we saw online Ian met us at the door with a smile, even though it was cold outside he took the time to listen to exactly what we wanted in a car. He explained all t Ian met us at the door with a smile, even though it was cold outside he took the time to listen to exactly what we wanted in a car. He explained all the technology in the new vehicles and answered all our questions. He made the transition of trading in our older car for a newer model easy. Michelle helped us with the financing and again was very patient and helpful making sure we had the exact rate and payments we requested. Great service all around Thank you everyone at Crews More
amazing with no pressure to buy JT Talent is an excellent car salesman and very professional. I feel he is one of the best car salesman that I've ever dealt with. I have bought 4 ve JT Talent is an excellent car salesman and very professional. I feel he is one of the best car salesman that I've ever dealt with. I have bought 4 vehicles from Crews Chevrolet with JT as my car salesman and Intend to buy more. thank you so much for giving me the opportunity to work with JT. More