Crevier BMW

The salesperson and the service rep were fine, but the dealership scores very high on the incompetancy scale. They lost my contact information several times. They lied to me about a number of things (th dealership scores very high on the incompetancy scale. They lost my contact information several times. They lied to me about a number of things (the order status, where the car was, what was done to it, what I was owed, whether they'd attempted to contact me or not....... the list goes on). My car was delivered undetailed and without the requisite tank of gas. When I returned for it, I was made to wait an additional 4 hours over the promised time. When I got the car back, it was very dirty and it was apparent that the detailers had been driving the car with the handbrake on.<br><br>The service technicians were incompetant as well - of 6 issues I identified, they claimed to have fixed 5. I get the car home to find only two had been dealt with.<br><br>I'm not going back to them for anything, and highly recommend others avoid them as well. I don't care how polite you are to me if you can't get the job done. Please, get me someone who can. More

First time I went to Crevier interested in X5, I drove in with my friend's X5. We got a nice test drive and presentation.<br><br>Second time I went to crevier by myself wearing normal work clothes, I had to with my friend's X5. We got a nice test drive and presentation.<br><br>Second time I went to crevier by myself wearing normal work clothes, I had to wait 15-20 min before the CA came out, I called and made an appt to go in. He wouldn't even go over the price with me, and talked with me at the side door. His name was danny nguyen, dont deal with him if he still works there.<br><br>Third time I went to Crevier because I was ready to purchase. A random CA (gaby) just let us take a 4.4 X5 out by ourselves even though I've driven all the X5's already. I was ready to make a deal for the car and made several offers, but they couldn't do $2500 under MSRP. But service was very good despite the fact. I ended up going elsewhere and got $4100 off MSRP. But would still recommend the dealership. More

Excellent service from their service & parts dept! They know their stuff! I drove 40 miles passing 4 dealerships to see their award winning service I keep hearing about on Bimmer Roadfly! Their service w know their stuff! I drove 40 miles passing 4 dealerships to see their award winning service I keep hearing about on Bimmer Roadfly! Their service was great for my first oil change! Their parts dept is the best! They hosted in April 2003, an X5 owner post sale convention in Indio, CA. Crevier arranged the tech session, giveaways, promotions, the best food, and a great time! They do this for non Crevier customers as well - treating you very well! I'll buy my next BMW from Crevier! What a great eye opening dealership located among a sea of other dealers in the Santa Ana Auto mall! Well worth the drive ! More

Purchased our 3rd car (03 M3 Coupe) this month and had a wonderful experience with our client advisor, Joe Prado. Would certainly recommend.<br><br><br>One downside is a longer than average wait if you wis wonderful experience with our client advisor, Joe Prado. Would certainly recommend.<br><br><br>One downside is a longer than average wait if you wish to custom order an 'in demand' car such as an ///M series. I had to wait approx 1 year. More