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Crevier BMW

Santa Ana, CA

4.9
1,116 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,116 reviews

June 30, 2024

Quality service - professional - detailed and trained associates. Eric was terrific and communicated on time. Well done! More

by Mdr5901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 01, 2024 -

Crevier BMW responded

We appreciate your feedback on the quality service and professionalism provided by our team at Crevier BMW. Thank you for recognizing their communication efforts as well.

June 28, 2024

I came in for scheduled service maintenance. My service advisor was Rudy Vega. He went above and beyond to provide excellent customer service. I would definitely recommend Crevier BMW and Rudy More

by Mary G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Vega
Jun 28, 2024 -

Crevier BMW responded

Thank you for sharing your experience at Crevier BMW. It’s great to hear that our team provided excellent service during your scheduled maintenance visit. We appreciate your recommendation and are here to assist anytime you need us.

June 28, 2024

Excellent staff and services. I’ll definitely come back and recommend Crevier to friends and family. Thanks Rob for his awesome customer support. More

by doannghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROB BAUTISTA, Richard Kim, Ralph Perez, Michael Ibanez, Sonny Mendonca, Paul Cox, John Thatcher, John Deck, Dan Canfield, Aaron Burkhard, Thomas Grant
Jun 28, 2024 -

Crevier BMW responded

Thank you for acknowledging our team's efforts and services at Crevier BMW. We appreciate your recommendations and look forward to assisting you again.

June 24, 2024

Aras was awesome! ! Thanks to his full support and the team the maintenance was super satisfactory. Appreciate the support. Looking forward to visiting again! Kudos to More

by BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aras Topaloglu
Jun 24, 2024 -

Crevier BMW responded

Thank you for recognizing the maintenance support provided by our team at Crevier BMW. We're continuously working on delivering great service and appreciate your feedback.

June 21, 2024

As a customer who needs to conduct their due diligence before signing, I can appreciate the way I was treated this last week ultimately resulting in me buying an absolutely stunning new BMW. I had the ple More

by Jackob Freeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William (sales) & Megan (management)
Jun 21, 2024 -

Crevier BMW responded

Thank you for choosing Crevier BMW and sharing your positive experience. We're glad that our team met your expectations with excellent communication and professionalism during the purchase of your new BMW. If you have further feedback or need assistance, feel free to reach out.

June 20, 2024

Great staff and efficient service. Frontliners always have a pleasant disposition and the service advisors are capable. More

by Mcdvelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Cao + the servicr engineer who did the replacement for tires
Jun 20, 2024 -

Crevier BMW responded

Thank you for the positive feedback on our service and staff at Crevier BMW. We are glad to know that your interactions with our frontline team and service advisors have met your expectations. Your satisfaction is important to us, and we look forward to maintaining high standards of service.

June 20, 2024

Usual Crevier BMW experience. On time, clean, honest and good value. Thank you very much John. More

by Yilmaz OC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Jun 20, 2024 -

Crevier BMW responded

Thank you for sharing your experience at Crevier BMW. We’re pleased to hear about the service provided by our team. We appreciate your recognition of their honesty and value.

June 19, 2024

Excellent customer service and satisfaction. Would not take to anyone else. Trust is very important! More

by kevinlehrke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Jun 19, 2024 -

Crevier BMW responded

Thank you for acknowledging the customer service at Crevier BMW. We appreciate your trust in our team and look forward to maintaining that standard.

June 18, 2024

Same day service appointment, excellent customer service. I was provided a loaned vehicle. That’s a plus for me instead of being shuttled somewhere and back. More

by Jorge Cervantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio service advisor
Jun 18, 2024 -

Crevier BMW responded

Thank you for sharing your experience with the same day service appointment and the loaned vehicle at Crevier BMW. We appreciate hearing about your satisfaction with our customer service.

June 17, 2024

I got a flat tire service on 06/12/24, and get offered a loaner car via a Service Advisor Jaime Alegre . Next day I came back to pick up my car . The service here is made so simple , efficient and thoroug More

by HENRY V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Alegre
Jun 17, 2024 -

Crevier BMW responded

Thank you for sharing your experience with the tire service at Crevier BMW. It's great to hear that the process was efficient and thorough, making use of a loaner car convenient. We appreciate your positive feedback on how our team handled everything smoothly.

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