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Crevier BMW

Santa Ana, CA

4.9
1,116 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,116 reviews

July 13, 2024

Great selection and sales manager was very helpful, however, once the sale was committed to, the salesman just dropped us off in waiting room for an hour waiting for finance manager and then when cont More

by brucefrederick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany and Ivan
Jul 15, 2024 -

Crevier BMW responded

Thank you for sharing your feedback. At Crevier BMW, we value providing a thorough overview and attentive post-sale service. It seems we missed the mark this time—please reach out to enhance your experience regarding these concerns.

July 12, 2024

John Tatcher is professional and very helpful. I always have a great experience every time I visit the location for service..Everyone is friendly! More

by maysan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Jul 14, 2024 -

Crevier BMW responded

Thank you for acknowledging our team's professionalism and friendliness at Crevier BMW. We are glad to hear about your consistent, positive experiences when visiting us for service.

July 12, 2024

Been doing business with Crevier for 39 years. They’re the best company ever from their sales people to the service department. There’s no one else I would do business with in buying a BMW. More

by janicesagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thatcher, Wayne Whitesides
Jul 14, 2024 -

Crevier BMW responded

Thank you for your enduring loyalty to Crevier BMW and for recognizing our sales and service department. We appreciate having had the opportunity to serve you over the years.

July 10, 2024

It is a nice place to be while waiting for service. Persons working there are very attentive. More

by Julia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio
Jul 10, 2024 -

Crevier BMW responded

Thank you for your feedback on our waiting area and staff attention at Crevier BMW. We appreciate your comments.

July 09, 2024

Very friendly employee. Great experience every time . Matt in service department is very caring and knowledgeable, willing to help with all the requirements for my vehicle. More

by bushrachaudhary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt angwell in service
Jul 09, 2024 -

Crevier BMW responded

Thank you for sharing your positive experience at Crevier BMW. It's great to hear that our team in the service department was able to assist with all your vehicle needs effectively. We appreciate your feedback and look forward to serving you again.

July 09, 2024

Staff is pleasant, helpful and knowledgeable. From checking in, getting a loaner to keeping in touch regarding the work needing to be done. More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR 5 stars
Jul 10, 2024 -

Crevier BMW responded

Thankful to hear that our team at Crevier BMW provided thorough and helpful service throughout your visit, from check-in to updates about the work on your vehicle. We appreciate you taking the time to share this positive experience.

July 04, 2024

Crevier is the best experience ever of any I have experienced in my many years of purchasing, leasing and maintaining our cars. Particularly kudos to Michael Lopez, ,who uses excellent judgement when More

by jpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lopez , Brad Lindenstein
Jul 04, 2024 -

Crevier BMW responded

Thank you for taking the time to share your positive experience at Crevier BMW. We are proud of our team's commitment to providing excellent service, from inspections by Michael Lopez and Brad Lindenstein’s support during and after your BMW purchase. We appreciate your loyalty and trust in us as your dealer.

July 03, 2024

I’ve had the pleasure of working with Miguel Rivera for many years, and I cannot praise him enough for his outstanding service. From start to finish, Miguel goes above and beyond to ensure an exceptional e More

by Nathalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Rivera
Jul 03, 2024 -

Crevier BMW responded

Thank you for sharing your positive experiences with our team at Crevier BMW. We’re happy to hear about the level of care and attention provided during your visits, especially regarding tire services and the provision of a loaner vehicle. It’s great that you feel valued as part of the Crevier BMW family.

July 02, 2024

The service was very polite, fast, and thorough. Eric Li was fantastic to work with. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Li
Jul 03, 2024 -

Crevier BMW responded

Thank you for your feedback about Crevier BMW's service. We're glad to hear that our team met your expectations with their politeness, speed, and thoroughness. Do not hesitate to contact us should you need further assistance.

July 01, 2024

Great people. Great and timely service. I highly recommend Crevier BMW and Wayne Whitesides for the best car buying experience. More

by Rbrealty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Whitesides
Jul 01, 2024 -

Crevier BMW responded

Thank you for recommending Crevier BMW and acknowledging our team's efforts. We take pride in providing timely service and a positive car buying experience.

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