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Crevier BMW

Santa Ana, CA

4.9
1,112 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,112 reviews

May 22, 2025

I recently purchased a 2026 BMW M4 Competition xDrive from Crevier BMW, and I couldn't be happier with the experience—thanks entirely to Xavier! From start to finish, he was professional, knowledgeable, More

by Mariana K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Canedos
May 22, 2025 -

Crevier BMW responded

Hello Mariana, Congratulations on your new M4 Competition xDrive! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 21, 2025

They did a good job with the tire change. I would recommend this dealer for maintenance. More

by Huetrinh1970
Recommend Dealer
Yes
Employees Worked With
Eric Grombacher
May 23, 2025 -

Crevier BMW responded

We’re glad to hear you had a positive service experience. Thank you for your recommendation, we appreciate your trust and look forward to assisting you again in the future.

May 20, 2025

We’ve taken our car for service a good 5 times and Mark Caudillo has helped us every time and is just the best! Keeps us up to date with updates and is very professional. That man knows his stuff. Thanks More

by rogeliomart13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo
Jun 02, 2025 -

Crevier BMW responded

We’re glad to hear you’ve had consistently great service experiences with our team. Keeping you informed and delivering professional, knowledgeable support is always our goal. We truly appreciate your continued trust!

May 20, 2025

The dealer made the process super easy to drop my car off for service and pickup a loaner to use for the day. They kept me informed on my car’s status throughout the day. The one complaint I have: the loa More

by Tarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Zepeda
May 21, 2025 -

Crevier BMW responded

Hello Tarek, We appreciate your feedback. We are glad that overall, our team made the process easy for you, but we would like to discuss your review with you further. Please contact me at your earliest convenience. Best, Jackie Deemer Guest Relations Manager Crevier BMW jdeemer@penskeautomotive.com

May 19, 2025

Mark Caudillo is an excellent service advisor explained with detail what was needed immediate attendance and advised what needs to be taken care of soon his great professionalism made me decide what was n More

by Adriana Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK CAUDILLO
May 21, 2025 -

Crevier BMW responded

We're glad to hear your experience was such a positive one, Adriana. Clear communication and professionalism are priorities for us, and it's great to know you felt well-informed and supported throughout your visit. Thank you for sharing your feedback, we appreciate the opportunity to assist you!

May 19, 2025

We had an amazing experience at Crevier BMW! From the initial interaction to the final steps of the process. Nathan Choe was a phenomenal Client Advisor. He was very knowledgeable about the prod More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Choe, George Houmsi
May 21, 2025 -

Crevier BMW responded

We're thrilled to hear you had an amazing experience at Crevier BMW! It's great to know that our team provided knowledgeable guidance and helped you find the perfect vehicle. We truly appreciate your kind words and look forward to welcoming you back in the future!

May 19, 2025

John Thatcher is very helpful and knowledgeable. He listens to your concerns and finds way to satisfy your needs. He is honest and forthright. I would go back to him with all my BMW needs. I highly More

by atsmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
May 20, 2025 -

Crevier BMW responded

Thanks for the great feedback! Honesty, integrity and customer service are our top priorities. We're so glad to learn you had a great experience and we know the future will yield equally great results.

May 18, 2025

Having a car service on May 2nd, 2025 . I was immediately impressed by enthusiatic greeters😊After meeting with my service advisor Jaime Alegre, my car was on service at once. After my c More

by HENRYVU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Alegre, Service Advisor
May 21, 2025 -

Crevier BMW responded

We’re thrilled to hear about your positive experience at Crevier BMW! From the warm welcome to the efficient service and clear communication, it’s great to know our team delivered on every level. We’re proud to offer the kind of enthusiasm and professionalism that makes your visit smooth and enjoyable. Thank you for the recommendation , we look forward to seeing you again!

May 14, 2025

Service experience was excellent. I was promptly greeted by Jack, my service advisor, who clearly explained the service that would occur. Vehicle was ready when promised. I recommend More

by Gj57day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Sweeney
May 14, 2025 -

Crevier BMW responded

Thank you for the feedback. Our Service Team at Crevier BMW is always here to help!

May 14, 2025

Mark is the best service advisor I've ever had. Service department is honest and very good at taking care of my cars. More

by Foramolar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo
May 14, 2025 -

Crevier BMW responded

We are delighted to know that you enjoy our Service Department, and we hope that you will continue to choose us!