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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
671 Reviews

671 Reviews of Crestview Cadillac, Inc. - Service Center

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January 05, 2025

Great customer service, was able to get in right away. The service team diagnosed the issue with my car immediately. More

by RKELLY231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2025

Great service and very friendly personnel. I'm very happy with the service provided. Thank you! More

by mgomezg66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2025

Dealership (Service) was very easy to work with. Made the process very comfortable. Brian and Ron did a great job with everything. Highly recommended More

by danstefan06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

I stopped in without an appointment because the check engine light came on. In less than an hour later I was on my way with the problem fixed. More

by glharreld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 31, 2024

Ron is a great advisor- sets expectations and delivers on them. The staff is always helpful. More

by AMANDAAURAND27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Crestview Cadillac, Inc. responded

We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC.. If you have any further questions, please give us a call. We're always happy to help!

December 30, 2024

We were very pleased with the service and responsiveness of the Crestview Team. They were able to answer all of our questions in detail. More

by paulciegotura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2024

Chris in Service was awesome! All repairs were explained as well as the associated costs. More

by schmuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Crestview Cadillac, Inc. responded

Schmuz, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

December 28, 2024

very good except no windshield wipers in stock for my 2014 SRX. Chris was very prompt. More

by RUSTYNMISSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for taking the time to leave a review.

December 27, 2024

Greatest Dealership: I’ve owned many types of vehicles from various car companies over the many years of new vehicle purchases, but none has equaled the personal , accommodating and timely services as th More

by DONALDRBRADLEYMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kara Sack, Patrick O’Meara, Mirooj Mansoor, Craig Hubble
Dec 30, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2024

The entire staff was efficient and effective…. Offered a ride home ….. washed the vehicle before pick-up….. would recommend Crestview service to others More

by RBWERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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