Crestview Cadillac, Inc. - Service Center

A quote on a service was never done, left 4 messages. This last service was the reason I will no longer have you maintain and repair my vehicle. I was mislead through the whole process. Received a phone This last service was the reason I will no longer have you maintain and repair my vehicle. I was mislead through the whole process. Received a phone call after work had started they need another 2 hours of labor. More

Ron is Very professional and he made sure my experience was smooth and easy. Brian who is the Service Manager is on top of everything that needed to be done as well! was smooth and easy. Brian who is the Service Manager is on top of everything that needed to be done as well! More

Excellent service and communication with customers! Location is perfect for Rochester community. Highly recommend to our neighbors! Location is perfect for Rochester community. Highly recommend to our neighbors! More

I got more than I bargained for! Went in for an oil change, and also recieved a software update, an error reset, and a fix to my side mirror detection system - at no extra in charge Went in for an oil change, and also recieved a software update, an error reset, and a fix to my side mirror detection system - at no extra in charge and complete in one day. More

Followed thru quickly and easily on warranty work. Solved the problem in one visit. Done Solved the problem in one visit. Done More

I had a really good experience, service was quick and great customer service. I will continue visit this dealership. great customer service. I will continue visit this dealership. More

The service team at Crestview is second to none. From drop off to pick up they deliver exceptional service. Thank you! From drop off to pick up they deliver exceptional service. Thank you! More

Very friendly and helpful services from the dropoff, communication and the pickup process at the dealership. communication and the pickup process at the dealership. More

Sales Rep Drank did not keep me informed. .. went days without a notice. 1 week for an air compressor ? .. went days without a notice. 1 week for an air compressor ? More

Although it required two separate visits in order to correct the problem that my vehicle was experiencing with its engine, that second visit "was the charm." Thankfully the check engine light has not c correct the problem that my vehicle was experiencing with its engine, that second visit "was the charm." Thankfully the check engine light has not come back on again to date. Thanks. More