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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.6
794 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 794 reviews

November 27, 2023

Came in as a walk up customer for my first maintenance schedule event and they took care of me right away. Facility was clean, people were friendly. Good experience. More

by maur_will01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

November 27, 2023

Excellent service. The service advisors were knowledgeable and friendly. Got the work done quickly. The facilities were clean and well maintained. More

by miranda.browne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

November 26, 2023

Chris Cannizzaro was terrific - great service. Got the work done sooner than expected. Spent extra time making sure that I was completely satisfied. Will definitely return to Crestview for serv More

by stankrauff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review.

November 26, 2023

Crestview is great to work with. The staff is friendly and responsive. Their Guest Relations Manager, Dawn Medecke, is the best and we keep coming back to work with her and her colle More

by LCORBETS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

November 26, 2023

Sent in previous review. Too many problems to retype them all. Terrible communication. I was overbilled for warranty work and contacted every person in service plus the gen More

by Rcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Medecke
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Crestview Cadillac, INC. (248) 841-4166

November 25, 2023

Excellent service. Easy to get an appointment, friendly helpful staff, timely, clean waiting area with TV and water. More

by TAMI_JOHANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

November 25, 2023

Although I have had issues with this dealership before they took care of me this time. They had the best price out of all the local Cadillac dealerships and my usual car repair shop. More

by alagman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron in service
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

If you have any further questions, please give us a call. We're always happy to help!

November 24, 2023

All of the employees are considerate and always willing to help as best they can. More

by JSHOTWELL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience!

November 24, 2023

Employees were very warm and welcoming. I will continue to bring my Cadillac here for service. More

by PALMERNNICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

November 23, 2023

This dealership was quick to get my car back and communicated well about my vehicles service appointment. More

by lilyflys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction!

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