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Crestmont Volkswagen

Pompton Plains, NJ

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rated
119 Reviews

730 State Route 23

Pompton Plains, NJ

07444

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Showing 119 reviews

October 05, 2015

Great experience! Oscar helped me with getting my new Jetta and it was a great experience! He made sure the entire process was easy. He's great to work with- very knowl More

by Alyssaj10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros, Josh Hennion
Oct 23, 2015 -

Crestmont Volkswagen responded

Thanks for your review Alyssa. Oscar is one of our best. He represents us very well.

September 28, 2015

Positive experience Oscar at Crestmont was very patient with my requests and need to find a 2016 that was not in yet. He was able to locate one for me and kept me updated More

by Zippy1027
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros, Josh Hennion
Sep 29, 2015 -

Crestmont Volkswagen responded

Another great review proving how dedicated our staff is at Crestmont Volkswagen! Thank you so much for that great review. We hope to hear more from you - have a wonderful day!

September 28, 2015

Trade in & change of VW dealership I had a very smooth transition after switching dealerships thanks to Oscar and Josh! Oscar was friendly, efficient and understanding of all my accommo More

by svselimo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros, Josh Hennion
Sep 29, 2015 -

Crestmont Volkswagen responded

We're pleased to hear that Oscar and Josh were such a big help for you. Our staff understand the stress that comes with car purchasing, and we want to give our customers peace of mind. We hope to hear from you again!

September 16, 2015

I love Crestmont. Oscar was honest, positive, and straight forward. My experience was refreshing. I got the exact car that I wanted and paid less than expected. Love Cr More

by teachnve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
Sep 17, 2015 -

Crestmont Volkswagen responded

Thanks for the great review. At Crestmont Volkswagen, we believe that an honest, straightforward and positive approach is the best way to find our customers exactly what they're looking for and making sure they leave happy. We're glad that Oscar was able to help you with all of your needs and we appreciate you taking the time to leave us a review. Have a great day!

September 08, 2015

Great experience with Bill Bill was a great salesman with a lot of knowledge about Volkswagens. We had just the right amount of contact without him being the pushy salesman type More

by Kristyp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal "Bill" Taouch
Sep 11, 2015 -

Crestmont Volkswagen responded

Thank you for that great review! Our staff at Crestmont Volkswagen take great pride in knowing that we aren't like other salesmen - pushy, and cold - we prefer the personable route. Thank you for choosing us for your Volkswagen needs! Have a great day.

August 31, 2015

Great Experience It was great working with Oscar. He was genuine, efficient, and kind throughout the entire process from when we stepped in to the dealership until we More

by magfrancois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
Sep 01, 2015 -

Crestmont Volkswagen responded

Thanks for the great review Margaret. We're glad to hear that Oscar's kind and genuine attitude was able to make your whole experience go both efficiently and smoothly. We always aim to make the car buying experience as easy and stress free as possible so that our customers can walk away feeling good with a vehicle that's right for them. We appreciate you taking the time to leave this review and thank you for the recommendation. Enjoy your new Jetta!

August 28, 2015

Amazing first experience of buying a new car! Oscar helped me throughout the entire process of buying my first car! He made sure everything was perfect and was very polite. He really knows what he More

by Paigegibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros, Josh Hennion
Sep 01, 2015 -

Crestmont Volkswagen responded

Hi there, thanks for taking the time to share your first car buying experience. We're glad to hear that Oscar was able to help you with everything you needed and that he was able to guide you through the whole process. We're glad you chose Crestmont Volkswagen for your first car and we really hope you enjoy your Jetta. Take care!

August 27, 2015

We Love Our New Car! After driving our new car for a few days, we couldn't be happier with the purchase from Crestmont VW. Dealing with Oscar was fantastic. I used to wo More

by rockyfop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
Sep 01, 2015 -

Crestmont Volkswagen responded

Thank you for the kind words. Coming from a former car salesperson, it means a lot to hear that you had such a great time with Oscar and that he broke certain salesperson stereotypes. We always aim to make the buying experience as easy as possible for customers and being honest, down to earth, kind and respectful to our customers is a large part of that. It's good to know you appreciated that, and that you're enjoying your new vehicle so far. Thank you again for taking the time to leave us a review, and for recommending Oscar. Have a great day!

August 18, 2015

Jetta lease We got to the dealer close to closing and Bill did not think twice about showing us many exterior and interior color choices, letting us test drive th More

by jettaGi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hennion, Belal "Bill" Taouch
Aug 19, 2015 -

Crestmont Volkswagen responded

Thank you for sharing your experience. It's great to hear that Bill was able to help you find a new vehicle and even stayed after closing to work out the deal with you. We always do our best to find the right vehicle for our customers and give them the best deal we can. It's good to know that you appreciated that and that you all love the car. Enjoy the Jetta SE!

August 12, 2015

Josh Hennion is a fantastic Sales Manager! I was leasing a 2013 Volkswagen Passat. The car was perfectly fine but I wanted to get out of the lease as I had an extra car. I went to see the Sal More

by NewVWfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hennion
Aug 14, 2015 -

Crestmont Volkswagen responded

What a fantastic review! Thank you so much for those kind words, and we will definitely pass on the message to our Sales Manager, Josh Hennion. Our helpful staff at Crestmont Volkswagen dedicate themselves fully to the customer, regardless of purchase or not. We want nothing but to help! We hope to hear from you again.

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