Crestmont Volkswagen

Great experience with service! From making my appointment to dropping off & picking up everything was seamless! Everyone was friendly & helpful. Every person involved was professio From making my appointment to dropping off & picking up everything was seamless! Everyone was friendly & helpful. Every person involved was professional & courteous. They did not try to sell me services I did not need. More

Always great service I am a VW owner for over 20 years and have had multiple VW products. Even after moving to NY state I still bring my vehicles to Crestmont for service I am a VW owner for over 20 years and have had multiple VW products. Even after moving to NY state I still bring my vehicles to Crestmont for service and am never disappointed. Dave Baker is always available to answer any questions I may have about what’s going on and willing to work with me on what’s necessary at the moment and what can wait. No pushy “You need all this right now” treatment. I have 6 dealers closer to me and wouldn’t even think of giving them a try because I’m sure I would not get the treatment I get from Dave. If I could give this guy 20 stars I would. More

Quick in and out for a light bulb change So this is a job that ordinary people can no longer do on their own, but when that light flashes, you have to take action or probably get a ticket. Bu So this is a job that ordinary people can no longer do on their own, but when that light flashes, you have to take action or probably get a ticket. But I was pleased when Crestmont took me in on the same day I called - Saturday - and I was in and out within an hour, with a reasonable bill. Another small service that keeps me coming back for the big stuff. More

10,000 mile service Fast, easy to set up. Great service. Work was completed within a very reasonable amount of time. Will return for future service needs. Great job! Fast, easy to set up. Great service. Work was completed within a very reasonable amount of time. Will return for future service needs. Great job! More

When you want or are thinking of a Volkswagen, DRIVE HERE I've been driving over 30 mins out of my way to go to Crestmont for sales and service for over 7 years. There is a VW dealership around the corner fr I've been driving over 30 mins out of my way to go to Crestmont for sales and service for over 7 years. There is a VW dealership around the corner from me but the piece of mind with Crestmont is why I return over and over and will always. I'm a 18 year loyal Volkswagen buyer. After finding Crestmont, I would drive and hour if i had too. NEVER feel pressure and never feel like they are are "take it or leave it" More

Knowledgeable, forthright & efficient Was greeted at the dealership by John Fitzgerald, I was immediately impressed that none of the standard questions asked by the majority of salesmen we Was greeted at the dealership by John Fitzgerald, I was immediately impressed that none of the standard questions asked by the majority of salesmen were uttered. John knew the Volkswagen product line in depth and current financing/lease options without heading to the "sales manager duck pond" as well as VW/my employer partner incentives. The process was a low pressure - hassle free experience. I didn't even need to deal with my insurance company, the vehicle was delivered with a valid insurance card (and it was a one day deal on a Saturday). Lease return of my non-VW product was handled the next business day and pdf's of all documentation were emailed to me. For Spinal Tap fans this was an eleven ... More

Amazing service to the customer excellent Sale person are Great the best people te deal with when come to buy new car nancy single ton than yo guy all for youre help Sale person are Great the best people te deal with when come to buy new car nancy single ton than yo guy all for youre help More

Meringer service Great service experienceDabe Baker is greatalwaus great a warm welcome quick service and reasonable price I recommended this dealership (Creatmont) to Great service experienceDabe Baker is greatalwaus great a warm welcome quick service and reasonable price I recommended this dealership (Creatmont) to family and friends. We own 5 Volkswagens More

Service Want to give kudos to David Baker, service manager for his honesty with the needs of service for my Jetta. He was in constant contact with me, with Want to give kudos to David Baker, service manager for his honesty with the needs of service for my Jetta. He was in constant contact with me, with estimates and suggestions to solve the problem. More

Hard to read I met with John briefly. He seemed to give a good price up front without posturing. However, he wasn't especially accommodating to my requests for spe I met with John briefly. He seemed to give a good price up front without posturing. However, he wasn't especially accommodating to my requests for specifics in the car I wanted and was put off by the fact that I was going to other dealerships and looking at multiple car models e.g. Honda. More